@@ -618,7 +618,7 @@ class BotAgent:
if self.acd_service:
self.acd_service.transfer_to_agent(call_id, device_id, service_id, hold=True)
# sip_headers = {'P-LIBRA-HangUpReason': 'transferToAgent', 'P-LIBRA-ServiceId': service_id}
- try_count = 10
+ try_count = 30
while try_count >0:
if self.cache.get_after_play_hold_music(call_id):
self.hangup(user_part)
DavidLiu