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@@ -618,12 +618,13 @@ class BotAgent:
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if self.acd_service:
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self.acd_service.transfer_to_agent(call_id, device_id, service_id, hold=True)
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# sip_headers = {'P-LIBRA-HangUpReason': 'transferToAgent', 'P-LIBRA-ServiceId': service_id}
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- try_count = 1000
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+ try_count = 10
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while try_count >0:
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if self.cache.get_after_play_hold_music(call_id):
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self.hangup(user_part)
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break
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- # time.sleep(0.1)
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+ try_count = try_count - 1
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+ time.sleep(0.1)
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def hangup(self, user_part, reason="NORMAL_CLEARING", **sip_headers):
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call_op_param = pj.CallOpParam(True)
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DavidLiu