debug

src/core/callcenter/esl/client.py

@@ -202,11 +202,8 @@ class InboundClient:
         if not call_info:
             self.logger.info("exec_when_acd_timeout callInfo为空 callId: %s", call_id)
             return
-        next_cmd = call_info.next_commands[0] if call_info.next_commands and len(call_info.next_commands) >0 else None
-        self.logger.info("do_delay_action:exec_when_acd_timeout:next_cmd=%s, call_info=%s", next_cmd, call_info)
-        if next_cmd and next_cmd.next_type == NextType.NEXT_TRANSFER_CALL.code:
-            device_id = next_cmd.next_value
-            self.break0(device_id)
+
+        def play_sorry():
             self.hold_play(device_id, WaitingHangupMusicPath)
             self.play_timeout(call_id, timeout=30)
             next_command = NextCommand(device_id = device_id, next_type=NextType.NEXT_HANGUP.code)
@@ -216,6 +213,13 @@ class InboundClient:
             self.logger.info("waitingTimeOut 开始播放结束音乐 callId:%s customerDeviceId:%s playFile:%s", call_id,
                              device_id, WaitingHangupMusicPath)
 
+        next_cmd = call_info.next_commands[0] if call_info.next_commands and len(call_info.next_commands) >0 else None
+        self.logger.info("do_delay_action:exec_when_acd_timeout:next_cmd=%s, call_info=%s", next_cmd, call_info)
+        if next_cmd and next_cmd.next_type == NextType.NEXT_TRANSFER_CALL.code:
+            device_id = next_cmd.next_value
+            self.break0(device_id)
+            play_sorry()
+
         device_list = [v for k,v in call_info.device_info_map.items() if v.device_type == DeviceType.CUSTOMER]
         self.logger.info("do_delay_action:exec_when_acd_timeout:device_list=%s, call_info=%s", device_list, call_info)
         if device_list and len(device_list) == 1:
@@ -224,15 +228,7 @@ class InboundClient:
             if not WaitingHangupMusicPath:
                 self.hangup_call(call_id, device_id, CallCause.WAITING_TIMEOUT)
                 return
-
-            self.hold_play(device_id, WaitingHangupMusicPath)
-            self.play_timeout(call_id, timeout=30)
-            next_command = NextCommand(device_id = device_id, next_type=NextType.NEXT_HANGUP.code)
-            call_info.next_commands = [next_command]
-            self.cache.add_call_info(call_info)
-            # self.dataHandleServer.update_record(call_id, status= 0)
-            self.logger.info("waitingTimeOut 开始播放结束音乐 callId:%s customerDeviceId:%s playFile:%s", call_id,
-                             device_id, WaitingHangupMusicPath)
+            play_sorry()
 
     def make_call(self, context: MakeCallContext):
         # self.logger.info("拨打测试context:%s", context.__dict__)