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@@ -202,14 +202,28 @@ class InboundClient:
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if not call_info:
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self.logger.info("exec_when_acd_timeout callInfo为空 callId: %s", call_id)
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return
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+ next_cmd = call_info.next_commands[0] if call_info.next_commands and len(call_info.next_commands) >0 else None
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+ self.logger.info("do_delay_action:exec_when_acd_timeout:next_cmd=%s, call_info=%s", next_cmd, call_info)
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+ if next_cmd and next_cmd.next_type == NextType.NEXT_TRANSFER_CALL.code:
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+ device_id = next_cmd.next_value
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+ self.break0(device_id)
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+ self.hold_play(device_id, WaitingHangupMusicPath)
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+ self.play_timeout(call_id, timeout=30)
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+ next_command = NextCommand(device_id = device_id, next_type=NextType.NEXT_HANGUP.code)
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+ call_info.next_commands = [next_command]
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+ self.cache.add_call_info(call_info)
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+ # self.dataHandleServer.update_record(call_id, status= 0)
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+ self.logger.info("waitingTimeOut 开始播放结束音乐 callId:%s customerDeviceId:%s playFile:%s", call_id,
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+ device_id, WaitingHangupMusicPath)
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+
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device_list = [v for k,v in call_info.device_info_map.items() if v.device_type == DeviceType.CUSTOMER]
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self.logger.info("do_delay_action:exec_when_acd_timeout:device_list=%s, call_info=%s", device_list, call_info)
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if device_list and len(device_list) == 1:
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device_id = device_list[0].device_id
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self.break0(device_id)
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- # if not WaitingHangupMusicPath:
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- # self.hangup_call(call_id, device_id, CallCause.WAITING_TIMEOUT)
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- # return
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+ if not WaitingHangupMusicPath:
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+ self.hangup_call(call_id, device_id, CallCause.WAITING_TIMEOUT)
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+ return
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self.hold_play(device_id, WaitingHangupMusicPath)
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self.play_timeout(call_id, timeout=30)
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Davidliu