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- package com.slibra.business.domain;
- import java.util.Date;
- import com.fasterxml.jackson.annotation.JsonFormat;
- import lombok.AllArgsConstructor;
- import lombok.Builder;
- import lombok.Data;
- import lombok.NoArgsConstructor;
- import org.apache.commons.lang3.builder.ToStringBuilder;
- import org.apache.commons.lang3.builder.ToStringStyle;
- import com.slibra.common.annotation.Excel;
- import com.slibra.common.core.domain.BaseEntity;
- /**
- * 坐席监控对象 c_agent_monitor
- *
- * @author slibra
- * @date 2024-11-25
- */
- @Data
- @Builder
- @NoArgsConstructor
- @AllArgsConstructor
- public class CAgentMonitor extends BaseEntity
- {
- private static final long serialVersionUID = 1L;
- /** 主键 */
- private String id;
- /** 租户隔离 */
- @Excel(name = "租户隔离")
- private String saasId;
- /** 坐席工号 */
- @Excel(name = "坐席工号")
- private String agentNum;
- /** 外部id */
- @Excel(name = "外部id")
- private String outId;
- /** 身份标识 */
- @Excel(name = "身份标识")
- private Long identityType;
- /** 是否签入 0:是 1: 否 默认未签入 */
- @Excel(name = "是否签入 0:是 1: 否 默认未签入")
- private Long checkState;
- /** 迁入场景 */
- @Excel(name = "迁入场景")
- private String checkScene;
- /** 签入时间 */
- @JsonFormat(pattern = "yyyy-MM-dd")
- @Excel(name = "签入时间", width = 30, dateFormat = "yyyy-MM-dd")
- private Date checkInTime;
- /** 签出时间 */
- @JsonFormat(pattern = "yyyy-MM-dd")
- @Excel(name = "签出时间", width = 30, dateFormat = "yyyy-MM-dd")
- private Date checkOutTime;
- /** 坐席服务状态 0: 未登录(签出) 1: 置忙 2: 置闲 3: 通话中 4: 后处理 5: 拨号中 */
- @Excel(name = "坐席服务状态 0: 未登录(签出) 1: 置忙 2: 置闲 3: 通话中 4: 后处理 5: 拨号中")
- private Long serviceState;
- /** 置忙时间 */
- @JsonFormat(pattern = "yyyy-MM-dd")
- @Excel(name = "置忙时间", width = 30, dateFormat = "yyyy-MM-dd")
- private Date busyTime;
- /** 置闲时间 */
- @JsonFormat(pattern = "yyyy-MM-dd")
- @Excel(name = "置闲时间", width = 30, dateFormat = "yyyy-MM-dd")
- private Date idleTime;
- /** 接通时间 */
- @JsonFormat(pattern = "yyyy-MM-dd")
- @Excel(name = "接通时间", width = 30, dateFormat = "yyyy-MM-dd")
- private Date callTime;
- /** 挂断时间 */
- @JsonFormat(pattern = "yyyy-MM-dd")
- @Excel(name = "挂断时间", width = 30, dateFormat = "yyyy-MM-dd")
- private Date hangTime;
- /** 心跳状态 0: 默认 1:正常 2: 异常 */
- @Excel(name = "心跳状态 0: 默认 1:正常 2: 异常")
- private Long heartState;
- /** 正常心跳时间 */
- @JsonFormat(pattern = "yyyy-MM-dd")
- @Excel(name = "正常心跳时间", width = 30, dateFormat = "yyyy-MM-dd")
- private Date heartTime;
- /** sessionId */
- @Excel(name = "sessionId")
- private String sessionId;
- /** 删除标识 */
- @Excel(name = "删除标识")
- private Long isDelete;
- }
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