人工客服统计状态转意处理

slibra-system/src/main/java/com/slibra/business/res/CallUserCountInfo.java

@@ -19,7 +19,8 @@ public class CallUserCountInfo {
     private String userName;
 
     //当前状态
-    private Integer status;
+    //2024年12月23日10:22:35 这里因为前端不再解析，所以这里做一下转意，前端直接展示。
+    private String status;
 
     //今日呼入
     private int inTodayCount;

slibra-system/src/main/java/com/slibra/business/service/impl/TCallRecordServiceImpl.java

@@ -337,7 +337,7 @@ public class TCallRecordServiceImpl implements ITCallRecordService
                 }
                 String userId = callUserCountInfo.getUserId();
                 if(StringUtils.isNotBlank(userId)){
-                    callUserCountInfo.setStatus(this.tCallRecordMapper.getStatusByUserId(userId));
+                    callUserCountInfo.setStatus(this.parseStatus(this.tCallRecordMapper.getStatusByUserId(userId)));
                     callUserCountInfo.setTotalTimes(this.tCallRecordMapper.getPersonTotalRecordIsRobot(0, userId));
                     callUserCountInfo.setInTodayCount(this.tCallRecordMapper.getCountByTypeAndDate(0, date, userId));
                     callUserCountInfo.setInAllCount(this.tCallRecordMapper.getCountByTypeAndDate(0, null, userId));
@@ -349,6 +349,22 @@ public class TCallRecordServiceImpl implements ITCallRecordService
         return result;
     }
 
+    private String parseStatus(Integer status) {
+        if(Objects.isNull(status))
+            return "";
+        switch (status) {
+            case 0: return "签出";
+            case 1: return "置忙";
+            case 2: return "置闲";
+            case 3: return "通话中";
+            case 4: return "后处理";
+            case 5: return "拨号中";
+            default:return "";
+
+        }
+    }
+
+
     @Override
     public List<CallUserCountInfo> robotCallCount() {
         //先获取所有的机器人信息 再查状态 再统计数据