774056846 4 months ago
parent
commit
27e5b00571
1 changed files with 3 additions and 3 deletions
  1. 3 3
      src/core/callcenter/agent.py

+ 3 - 3
src/core/callcenter/agent.py

@@ -566,7 +566,7 @@ class AgentStateService:
     def idle_hash(self, saas_id, agent_id, phone_num, service_id):
         key = self._key(saas_id, service_id)
         state_data = AgentStateData()
-
+        print("idle_hash, key=%s, saas_id=%s, phone_num=%s"%(key, saas_id, phone_num), flush=True)
         cache_agent_map = self.get_cache_agent_map(saas_id, service_id)
         if cache_agent_map and phone_num in cache_agent_map:
             state_data = cache_agent_map[phone_num]
@@ -670,10 +670,10 @@ class AgentStateService:
         return 0
 
     def _check_in_key(self, saas_id):
-        return "CTI:%s:HUMAN:AGENT".format(saas_id.upper())
+        return "CTI:%s:HUMAN:AGENT"%(saas_id.upper())
 
     def _key(self, saas_id, service_id):
-        return "CTI:%s:HUMAN:%s".format(saas_id.upper(), service_id)
+        return "CTI:%s:HUMAN:%s"%(saas_id.upper(), service_id)
 
     def _get_expire_time(self):
         now = datetime.now()