cti_sdk_web/dist/hs-cti.es5.esm.prod.js

/*! 
- Name HS_CTI
- FileName hs-cti
- Version 1.0.9 
- JS Standard es5
- Author platformfe
- Built on 2024/11/27 10:37:38
- GitHub 
- Branch main
- CommitID 987d86cd91cde7d1c235ad106d79fc92c305b8ff
- CommitMessage fix: 修改socket地址
*/
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n.Terminated:r.sessionExists(e)&&(r.cleanupMedia(e),r.sessionRemove(e),r.delegate&&r.delegate.onCallHangup&&r.delegate.onCallHangup(e));break;default:throw new Error("Unknown session state.")}})),e.delegate=e.delegate||{},e.delegate.onInfo=function(t){var n;if(void 0!==(null===(n=r.delegate)||void 0===n?void 0:n.onCallDTMFReceived)){var i=t.request.getHeader("content-type");if(i&&/^application\/dtmf-relay/i.exec(i)){var o=t.request.body.split("\r\n",2);if(2===o.length){var s,a=/^(Signal\s*?=\s*?)([0-9A-D#*]{1})(\s)?.*/;if(void 0!==o[0]&&a.test(o[0])&&(s=o[0].replace(a,"$2")),s){var c,l=/^(Duration\s?=\s?)([0-9]{1,4})(\s)?.*/;void 0!==o[1]&&l.test(o[1])&&(c=parseInt(o[1].replace(l,"$2"),10)),c?t.accept().then((function(){if(r.delegate&&r.delegate.onCallDTMFReceived){if(!s||!c)throw new Error("Tone or duration undefined.");r.delegate.onCallDTMFReceived(e,s,c)}})).catch((function(e){r.logger.error(e.message)})):t.reject()}else t.reject()}else t.reject()}else t.reject()}else 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");var i=r.makeURI(this.options.aor);if(!i)throw new Error("Failed to create URI.");(e=i.clone()).user=void 0,t=i.clone(),n=i.clone()}this.optionsPingRun(e,t,n)}}),Object.defineProperty(d.prototype,"optionsPingStop",{enumerable:!1,configurable:!0,writable:!0,value:function(){this.logger.log("OPTIONS pings stopped"),this.optionsPingRunning=!1,this.optionsPingFailure=!1,this.optionsPingRequest&&(this.optionsPingRequest.dispose(),this.optionsPingRequest=void 0),this.optionsPingTimeout&&(clearTimeout(this.optionsPingTimeout),this.optionsPingTimeout=void 0)}}),Object.defineProperty(d.prototype,"sendInvite",{enumerable:!1,configurable:!0,writable:!0,value:function(e,t,n){return b(this,void 0,void 0,(function(){var r=this;return v(this,(function(i){return this.initSession(e,t),[2,e.invite(n).then((function(){r.logger.log("[".concat(e.id,"] Sent 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this.options.media.remote?this.options.media.remote(e):this.options.media.remote;n.mediaRemote=r;var i=(null==r?void 0:r.video)||(null==r?void 0:r.audio);if(i){var o=this.getRemoteMediaStream(e);if(!o)throw new Error("Remote media stream undefiend.");i.autoplay=!0,i.srcObject=o,i.play().catch((function(n){t.logger.error("[".concat(e.id,"] Failed to play remote media")),t.logger.error(n.message)})),o.onaddtrack=function(){t.logger.log("Remote media onaddtrack"),i.load(),i.play().catch((function(n){t.logger.error("[".concat(e.id,"] Failed to play remote media")),t.logger.error(n.message)}))}}}}),Object.defineProperty(d.prototype,"terminate",{enumerable:!1,configurable:!0,writable:!0,value:function(e){return b(this,void 0,void 0,(function(){var t=this;return v(this,(function(r){switch(this.logger.log("[".concat(e.id,"] Terminating...")),e.state){case n.Initial:if(e instanceof a)return[2,e.cancel().then((function(){t.logger.log("[".concat(e.id,"] Inviter never sent INVITE 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Audio,n.saas_id=r,n.agent_id=i,n.scene=o,n._callId="",Q(N.ENV,s),Q(N.LoggerLevel,n.loggerLevel),n._baseParams={agent_id:i,saas_id:r,scene:o};var c={agent_id:i,vcc_id:r,scene:o};if(o===I.Monitor){var l=t.monitorScene;n._baseParams=f(f({},n._baseParams),{monitorScene:l}),Q(N.TrackParams,f(f({},c),{monitor_scene:l}),!0)}else Q(N.TrackParams,c,!0);return n.initInstanceOptions(),n.setCTIStatus(M.Initial),n._callStatus=D.Stopped,n._terminatedStatusList=[],n}return p(t,e),Object.defineProperty(t.prototype,"getCTIStatus",{get:function(){return this._ctiStatus},enumerable:!1,configurable:!0}),Object.defineProperty(t.prototype,"getSocketStatus",{get:function(){return this._socketStatus},enumerable:!1,configurable:!0}),Object.defineProperty(t.prototype,"getSIPStatus",{get:function(){return this._sipStatus},enumerable:!1,configurable:!0}),Object.defineProperty(t,"getInstance",{enumerable:!1,configurable:!0,writable:!0,value:function(e){return t.instance||(t.instance=new t(e)),Q(N.TrackParams,{clientId:X()}),t.instance}}),Object.defineProperty(t.prototype,"initInstanceOptions",{enumerable:!1,configurable:!0,writable:!0,value:function(){this._ctiFlowIdList=[],this._ctiStatusList=[],this._sipStatusList=[],this._socketStatusList=[],t.instance=void 0,this._initOptions=void 0,W()}}),Object.defineProperty(t.prototype,"clearSocketAndSip",{enumerable:!1,configurable:!0,writable:!0,value:function(){var e,t,n;null===(e=this._socket)||void 0===e||e.closeSocket(),null===(t=this._sipUserAgent)||void 0===t||t.unregister(),null===(n=this._sipUserAgent)||void 0===n||n.disconnect(),this._sipUserAgent=void 0}}),Object.defineProperty(t.prototype,"setAudioSrc",{enumerable:!1,configurable:!0,writable:!0,value:function(e,t){this.logger.debug("media | 设置等待音 src: ".concat(ge[e])),this[e].src=ge[e],this[e].currentTime=0,this[e].autoplay=!1,this[e].loop=t}}),Object.defineProperty(t.prototype,"playAudio",{enumerable:!1,configurable:!0,writable:!0,value:function(e){this.logger.debug("media | 播放音频：".concat(e)),this[e].play()}}),Object.defineProperty(t.prototype,"stopLocalAudio",{enumerable:!1,configurable:!0,writable:!0,value:function(){switch(this.scene){case I.Robot:case I.Monitor:this.stopAudio(V.RingAudio,!0);break;case I.Manual:this.stopAudio(V.WaitAudio,!0)}}}),Object.defineProperty(t.prototype,"stopAudio",{enumerable:!1,configurable:!0,writable:!0,value:function(e,t){var n=this;this.logger.debug("media | 停止音频播放：".concat(e)),this[e].src="",setTimeout((function(){n.setAudioSrc(e,t)}),1e3)}}),Object.defineProperty(t.prototype,"init",{enumerable:!1,configurable:!0,writable:!0,value:function(){if(this._ctiStatusList.slice(-1)[0]===M.Initial){switch(this.setAudioSrc(V.ByeAudio,!1),this.scene){case I.Robot:case I.Monitor:this.setAudioSrc(V.RingAudio,!0);break;case I.Manual:this.setAudioSrc(V.WaitAudio,!0)}this.getInitConfig()}}}),Object.defineProperty(t.prototype,"getInitConfig",{enumerable:!1,configurable:!0,writable:!0,value:function(){return b(this,void 0,void 0,(function(){var e,t,n,r,i;return v(this,(function(o){switch(o.label){case 0:return[4,ae(this._baseParams)];case 1:return e=o.sent(),t=e.code,n=e.data,r=e.msg,i=f(f({},i=n),{imHeartTime:3,imRetryCount:3,fsHeartTime:60,fsRetryCount:3,fsRetryTime:60,fsRegisterExpireTime:84e3,ctiSessionId:"id-"+Date.now()+"-"+Math.floor(1e4*Math.random()),imWsServer:"ws://192.168.100.159:8091/ws/cs-im",imWsPath:"ws/cs-im"}),0===t&&i?(Q(N.TrackParams,{sip_server:i.sipServer,cti_session_id:i.ctiSessionId}),this._initOptions=i,this.initSocket(i),this.initSip(i)):this.eventEmitAndTrack(F.OnCtiError,{type:x.ServerTerminated,code:H.GetInitConfig,msg:0!==t||i?r:"未查到坐席",method:"getInitConfig",res_code:t}),[2]}}))}))}}),Object.defineProperty(t.prototype,"initSocket",{enumerable:!1,configurable:!0,writable:!0,value:function(e){var t=this;this.setSocketStatus({status:C.Initial}),this._socket=new te({agent_id:this.agent_id,saas_id:this.saas_id,imWsServer:e.imWsServer,imWsPath:e.imWsPath,imHeartTime:e.imHeartTime,imRetryCount:e.imRetryCount,ctiSessionId:e.ctiSessionId,loggerLevel:this.loggerLevel}),this._socket.on($.SocketDownEvent,(function(e){var n=e.eventData,r=n.eventName,i=n.ext;t.logger.log("socket server down | ".concat(r," | ").concat(JSON.stringify(i))),t.handleSocketDownEvent({eventName:r,ext:i})})),this._socket.on($.SetSocketStatus,(function(e){console.log("set socket statussdsdsdsdsdsdds | ".concat(JSON.stringify(e))),t.setSocketStatus(e)})),this._socket.initSocket()}}),Object.defineProperty(t.prototype,"handleSocketDownEvent",{enumerable:!1,configurable:!0,writable:!0,value:function(e){var t=e.eventName,n=e.ext,r=this._baseParams.ctiFlowId,i=n.ctiFlowId;[I.Manual,I.Monitor].includes(this.scene)&&r&&i&&r!==i?this.logger.error("cti_flow_id | 不一致! fe: ".concat(r,", server: ").concat(i,", eventName: ").concat(t)):this.serverEventEmit({eventName:t,ext:n})}}),Object.defineProperty(t.prototype,"serverEventEmit",{enumerable:!1,configurable:!0,writable:!0,value:function(e){var t=e.eventName,n=e.ext,r=[F.OnRingStart,F.OnDetectedTone,F.OnRingEnd];switch(t){case F.OnRingStart:case F.OnDetectedTone:this.stopLocalAudio();break;case F.OnAgentWorkReport:break;case F.OnCallEnd:this._callStatus=D.Stopped,Q(N.TrackParams,{call_id:""});case F.OnRingEnd:}r.includes(t)||this.eventEmitAndTrack(t,n)}}),Object.defineProperty(t.prototype,"initSip",{enumerable:!1,configurable:!0,writable:!0,value:function(e){var t=this;this.setSipStatus({status:E.Initial});var n=e.wss_server,r={aor:e.sip_server,reconnectionAttempts:e.fsRetryCount,reconnectionDelay:e.fsRetryTime,optionsPingInterval:e.fsHeartTime,media:{remote:{audio:this._remoteAudio}},userAgentOptions:{gracefulShutdown:!0,authorizationPassword:e.phone_pwd,sessionDescriptionHandlerFactoryOptions:{constraints:{audio:{echoCancellation:!0,noiseSuppression:!0,autoGainControl:!0},video:!1},peerConnectionConfiguration:{iceServers:[{urls:e.ice_server}]}}}};r.delegate=this.sipDelegate(),this._sipUserAgent=new S(n,r),this._sipUserAgent.connect().catch((function(e){var n="SIP UserAgent 启动失败：".concat(JSON.stringify(e));t.logger.error(n),t.setSipStatus({status:E.Terminated,code:H.SIPInitUserAgent,error:n,method:"initSIPJS"})}))}}),Object.defineProperty(t.prototype,"sipDelegate",{enumerable:!1,configurable:!0,writable:!0,value:function(){var e=this;return{onServerConnect:function(){e._sipUserAgent.register()},onServerDisconnect:function(){e.setSipStatus({status:E.Terminated})},onReconnectStart:function(){e.setSipStatus({status:E.ReTry})},onReconnectFailed:function(){e.setSipStatus({status:E.Terminated,code:H.SIPOnDisconnect,error:"超过重连次数，终止重连",method:"onReconnectFailed"}),e.setSipStatus({status:E.Terminated})},onRegistered:function(){e.setSipStatus({status:E.Ready})},onUserAgentStateChange:function(t){switch(t){case i.Started:e.setSipStatus({status:E.Started});break;case i.Stopped:e.setSipStatus({status:E.Terminated,code:e._sipStatusList.includes(E.Started)?H.SIPUserAgentStateStopped:H.SIPInitUserAgent,error:"SIP UserAgentState 状态停止",method:"onUserAgentStateChange"})}},onInvite:function(t){var r=t.request.getHeader("P-LIBRA-CallId")||"";console.log(r,2888888888),e._callId=r,console.log(r,1888888888),Q(N.TrackParams,{call_id:r}),e.sessionStateChangeAndTrack(t.state),[I.Robot,I.Monitor].includes(e.scene)&&(e.playAudio(V.RingAudio),console.log("playAudio",1888888888)),[I.Manual].includes(e.scene)&&(e.answer(),console.log("answer",1888888888)),t.delegate={onCancel:function(t){var n="sip_invitation_on_cancel | ".concat(JSON.stringify(t));e.logger.error(n),e.eventEmitAndTrack(F.OnCtiError,{type:x.SdkError,code:U.InvitationCancel,msg:"当前通话已结束",method:"sipDelegate"},n)}},t.stateChange.addListener((function(t){switch(e.sessionStateChangeAndTrack(t),t){case n.Initial:case n.Establishing:break;case n.Established:[I.Robot,I.Monitor].includes(e.scene)&&e.stopLocalAudio();break;case n.Terminating:break;case n.Terminated:e.playAudio(V.ByeAudio),setTimeout((function(){e.stopAudio(V.ByeAudio,!1)}),1e3),e.stopLocalAudio(),e._callStatus=D.Stopped,Q(N.TrackParams,{call_id:""})}}))}}}}),Object.defineProperty(t.prototype,"sessionStateChangeAndTrack",{enumerable:!1,configurable:!0,writable:!0,value:function(e){this.eventEmitAndTrack(F.OnSessionStatusChange,{status:e});var t="sip_session_state_".concat(e.replace(/\s/g,"").replace(/([A-Z])/g,"_$1").toLowerCase().replace(/^_/,"").replace(/_$/,""));this.logger.log(t)}}),Object.defineProperty(t.prototype,"setCTIStatus",{enumerable:!1,configurable:!0,writable:!0,value:function(e){if(e!==this.getCTIStatus){this._ctiStatus=e,this._ctiStatusList.push(e);var t="cti status | ".concat(e," | ").concat(this._ctiStatusList);e===M.Terminated?(this.setSocketStatus({status:C.Terminated}),this.setSipStatus({status:E.Terminated}),this.stopLocalAudio(),this.logger.warn(t)):this.logger.debug(t),e===M.Ready&&(this.setSocketStatus({status:C.Ready}),this.setSipStatus({status:E.Ready}),this._terminatedStatusList=[],this._ctiStatusList.includes(M.ReTry)||this.checkIn())}}}),Object.defineProperty(t.prototype,"setSocketStatus",{enumerable:!1,configurable:!0,writable:!0,value:function(e){var t=e.status,n=e.code,r=e.error;if(t!==this.getSocketStatus){this._socketStatus=t,this._socketStatusList.push(t);var i="socket status | ".concat(t," | ").concat(this._socketStatusList);t===C.Terminated?this.logger.warn(i):this.logger.debug(i),this.socketOrSipStatusChange(t,this.getSIPStatus),r&&(this._terminatedStatusList.push(n),this.eventEmitAndTrack(F.OnCtiError,{type:x.SdkTerminated,code:n,msg:n===H.SocketRepeatLogin?Y.CTIRepeatLoginMsg:Y.CommonNetworkErrorMsg,method:"setSocketStatus"},{error_msg:r,socket_status_list:this._socketStatusList,sip_status_list:this._sipStatusList,cti_status_list:this._ctiStatusList}),this.clearSocketAndSip())}}}),Object.defineProperty(t.prototype,"setSipStatus",{enumerable:!1,configurable:!0,writable:!0,value:function(e){var t=e.status,n=e.code,r=e.error,i=e.method;if(t!==this.getSIPStatus){this._sipStatus=t,this._sipStatusList.push(t);var o="sip status | ".concat(t," | ").concat(this._sipStatusList);t===E.Terminated?this.logger.warn(o):this.logger.debug(o),this.socketOrSipStatusChange(this.getSocketStatus,t),r&&(this._terminatedStatusList.push(n),this.eventEmitAndTrack(F.OnCtiError,{type:x.SdkTerminated,code:n,msg:Y.CommonNetworkErrorMsg,method:i||"setSipStatus"},{error_msg:r,socket_status_list:this._socketStatusList,sip_status_list:this._sipStatusList,cti_status_list:this._ctiStatusList}),this.clearSocketAndSip())}}}),Object.defineProperty(t.prototype,"socketOrSipStatusChange",{enumerable:!1,configurable:!0,writable:!0,value:function(e,t){e===C.Ready&&t===E.Ready&&this.setCTIStatus(M.Ready),e!==C.ReTry&&t!==E.ReTry||this.setCTIStatus(M.ReTry),e!==C.Terminated&&t!==E.Terminated||this.setCTIStatus(M.Terminated)}}),Object.defineProperty(t.prototype,"eventEmitAndTrack",{enumerable:!1,configurable:!0,writable:!0,value:function(e,t,n){this.logger.debug("sdk emit | ".concat(e," | ").concat(JSON.stringify(t))),e===F.OnCtiError&&(this._callStatus=D.Stopped);try{this.emit(e,t),console.log(n)}catch(n){this.logger.error("业务监听 ".concat(e," 事件，处理回调时报错: ").concat(n))}}}),Object.defineProperty(t.prototype,"checkIn",{enumerable:!1,configurable:!0,writable:!0,value:function(){return b(this,void 0,void 0,(function(){var e;return v(this,(function(t){switch(t.label){case 0:return[4,(n=this._baseParams,oe({baseUrl:se,url:"/open/agent/check-in",data:n}))];case 1:return 0===(e=t.sent()).code&&this.eventEmitAndTrack(F.OnInitalSuccess,{saas_id:this.saas_id,agent_id:this.agent_id,scene:this.scene,phoneNum:this._initOptions.phone_num,sipServer:this._initOptions.sip_server}),[2,e]}var n}))}))}}),Object.defineProperty(t.prototype,"checkOut",{enumerable:!1,configurable:!0,writable:!0,value:function(){return b(this,void 0,void 0,(function(){return v(this,(function(e){switch(e.label){case 0:return[4,(t=this._baseParams,oe({baseUrl:se,url:"/open/agent/check-out",data:t}))];case 1:return[2,e.sent()]}var t}))}))}}),Object.defineProperty(t.prototype,"getCtiFlowId",{enumerable:!1,configurable:!0,writable:!0,value:function(){return b(this,void 0,void 0,(function(){var e,t,n;return v(this,(function(r){switch(r.label){case 0:return[4,le(this._baseParams)];case 1:return e=r.sent(),t=e.code,n=e.data,0===t&&(this._baseParams.ctiFlowId=n,this._ctiFlowIdList.push(n),Q(N.TrackParams,{cti_flow_id:n,cti_flow_id_list:JSON.stringify(this._ctiFlowIdList)})),[2,e]}}))}))}}),Object.defineProperty(t.prototype,"setIdle",{enumerable:!1,configurable:!0,writable:!0,value:function(){return b(this,void 0,void 0,(function(){return v(this,(function(e){switch(e.label){case 0:return[4,(t=this._baseParams,oe({baseUrl:se,url:"/open/agent/idle",data:t}))];case 1:return[2,e.sent()]}var t}))}))}}),Object.defineProperty(t.prototype,"setBusy",{enumerable:!1,configurable:!0,writable:!0,value:function(){return b(this,void 0,void 0,(function(){return v(this,(function(e){switch(e.label){case 0:return[4,(t=this._baseParams,oe({baseUrl:se,url:"/open/agent/busy",data:t}))];case 1:return[2,e.sent()]}var t}))}))}}),Object.defineProperty(t.prototype,"makeCall",{enumerable:!1,configurable:!0,writable:!0,value:function(e){return b(this,void 0,void 0,(function(){return v(this,(function(t){switch(t.label){case 0:return this._callStatus===D.Started?[2]:(this._callStatus=D.Started,[4,this.getCtiFlowId()]);case 1:return t.sent(),this.playAudio(V.WaitAudio),[4,this.serverCall(e)];case 2:return[2,t.sent()]}}))}))}}),Object.defineProperty(t.prototype,"serverCall",{enumerable:!1,configurable:!0,writable:!0,value:function(e){var t=e.called,n=e.caller,r=e.ext;return b(this,void 0,void 0,(function(){var e,i,o,s;return v(this,(function(a){switch(a.label){case 0:return e=f(f(f({},this._baseParams),{called:t,caller:n}),r),[4,ce(e)];case 1:return i=a.sent(),o=i.code,s=i.data,0===o?""===this._callId&&s&&(this._callId=s,Q(N.TrackParams,{call_id:s})):(this._callStatus=D.Stopped,this.stopLocalAudio()),[2,i]}}))}))}}),Object.defineProperty(t.prototype,"answer",{enumerable:!1,configurable:!0,writable:!0,value:function(){var e=this;return new Promise((function(t,n){var r;null===(r=e._sipUserAgent)||void 0===r||r.answer({sessionDescriptionHandlerOptions:{constraints:{audio:!0,video:!1}}}).then((function(){t({code:0,data:"answer",msg:"SIP 接起电话成功"}),e.logger.debug("sip_accept_success")})).catch((function(t){var r={type:x.SdkError,code:U.Answer,msg:e.scene===I.Manual?Y.ManualCallAnswerErrorMsg:Y.RobotOrWeChatAnswerErrorMsg,method:"answer"};n(r),e.eventEmitAndTrack(F.OnCtiError,r,"".concat(t)),e.logger.error("".concat(F.OnCtiError," | ").concat(t))}))}))}}),Object.defineProperty(t.prototype,"bye",{enumerable:!1,configurable:!0,writable:!0,value:function(){var e=this;return new Promise((function(t,n){var r;null===(r=e._sipUserAgent)||void 0===r||r.hangup().then((function(){t({code:0,data:"bye",msg:"SIP 挂断电话成功"}),e.logger.debug("sip_bye_success")})).catch((function(t){var r={type:x.SdkError,code:U.Bye,msg:Y.SipByeErrorMsg,method:"bye"};n(r),"Session does not exist."!==t.message&&e.eventEmitAndTrack(F.OnCtiError,r,"".concat(t)),e.logger.error("".concat(F.OnCtiError," | ").concat(t))}))}))}}),Object.defineProperty(t.prototype,"serverBye",{enumerable:!1,configurable:!0,writable:!0,value:function(){return b(this,void 0,void 0,(function(){var e,t;return v(this,(function(n){switch(n.label){case 0:return n.trys.push([0,2,,3]),this.bye(),this._baseParams.ctiFlowId||this.scene!==I.Manual?[4,this.turnHang()]:[2];case 1:return e=n.sent(),[2,Promise.resolve(e)];case 2:return t=n.sent(),[2,Promise.reject(t)];case 3:return[2]}}))}))}}),Object.defineProperty(t.prototype,"turnHang",{enumerable:!1,configurable:!0,writable:!0,value:function(){return b(this,void 0,void 0,(function(){var e;return v(this,(function(t){switch(t.label){case 0:return[4,(n=f(f({},this._baseParams),{callId:this._callId}),oe({baseUrl:se,url:"/open/agent/manual-hang",data:n}))];case 1:return e=t.sent(),this._callId="",[2,e]}var n}))}))}}),Object.defineProperty(t.prototype,"getAgentStatus",{enumerable:!1,configurable:!0,writable:!0,value:function(){return b(this,void 0,void 0,(function(){return v(this,(function(e){switch(e.label){case 0:return[4,(t=this._baseParams,oe({baseUrl:se,url:"/open/agent/agent-state",data:t}))];case 1:return[2,e.sent()]}var t}))}))}}),Object.defineProperty(t.prototype,"loadAgentGroupData",{enumerable:!1,configurable:!0,writable:!0,value:function(e){return b(this,void 0,void 0,(function(){return v(this,(function(t){switch(t.label){case 0:return[4,(n=f(f({},this._baseParams),{monitorIds:e}),oe({baseUrl:se,url:"/open/monitor/load-agent-group-data",data:n}))];case 1:return[2,t.sent()]}var n}))}))}}),Object.defineProperty(t.prototype,"listen",{enumerable:!1,configurable:!0,writable:!0,value:function(e){return b(this,void 0,void 0,(function(){var t;return v(this,(function(n){switch(n.label){case 0:return[4,this.getCtiFlowId()];case 1:return(t=n.sent())&&0!==t.code?[2,t]:[4,(r=f(f({},this._baseParams),{agent_id:e,leaderAgentId:this.agent_id}),oe({baseUrl:se,url:"/open/agent/listen",data:r}))];case 2:return[2,n.sent()]}var r}))}))}}),Object.defineProperty(t.prototype,"setActiveService",{enumerable:!1,configurable:!0,writable:!0,value:function(e){return b(this,void 0,void 0,(function(){return v(this,(function(t){switch(t.label){case 0:return[4,(n=f(f({},this._baseParams),{serviceId:e}),oe({baseUrl:se,url:"/open/human-service/member-active",data:n}))];case 1:return[2,t.sent()]}var n}))}))}}),Object.defineProperty(t.prototype,"unInit",{enumerable:!1,configurable:!0,writable:!0,value:function(){return b(this,void 0,void 0,(function(){return v(this,(function(e){switch(e.label){case 0:return[4,this.checkOut()];case 1:return e.sent(),this.setCTIStatus(M.Terminated),this.initInstanceOptions(),this.clearSocketAndSip(),this._callId="",[2]}}))}))}}),h([function(e,t,n){var r=n.value;return n.value=function(){for(var e=this,t=[],n=0;n<arguments.length;n++)t[n]=arguments[n];navigator&&navigator.mediaDevices&&navigator.mediaDevices.getUserMedia?navigator.mediaDevices.getUserMedia({audio:!0,video:!1}).then((function(){return e.logger.debug("media | getUserMedia | 获取浏览器媒体权限成功"),r.apply(e,t)})).catch((function(t){e.logger.error("media | getUserMedia | ".concat(t)),e.eventEmitAndTrack(F.OnCtiError,{type:x.SdkTerminated,code:H.GetUserMedia,msg:"NotAllowedError"===t.name?"用户拒绝了获取麦克风权限！":"获取麦克风权限失败",method:"getUserMedia"},{source:G.FeMedia,event_name:"get_user_media_error",error:t.name})})):(this.logger.error("media | getUserMedia | 浏览器版本过低，不支持获取媒体权限"),this.eventEmitAndTrack(F.OnCtiError,{type:x.SdkTerminated,code:H.GetUserMedia,msg:"浏览器版本过低，不支持获取媒体权限",method:"getUserMedia"},{source:G.FeMedia,event_name:"get_user_media_not_support"}))},n}],t.prototype,"init",null),h([ue("签入"),de()],t.prototype,"checkIn",null),h([ue("签出"),de()],t.prototype,"checkOut",null),h([de()],t.prototype,"getCtiFlowId",null),h([ue("置闲"),de()],t.prototype,"setIdle",null),h([ue("置忙"),de()],t.prototype,"setBusy",null),h([ue("人工外呼")],t.prototype,"makeCall",null),h([de()],t.prototype,"serverCall",null),h([ue("接起")],t.prototype,"answer",null),h([ue("挂断")],t.prototype,"bye",null),h([de()],t.prototype,"turnHang",null),h([de()],t.prototype,"getAgentStatus",null),h([ue("获取监听组成员"),de()],t.prototype,"loadAgentGroupData",null),h([ue("坐席监听"),de()],t.prototype,"listen",null),h([ue("签入人工组"),de()],t.prototype,"setActiveService",null),h([function(e,t,n){var r=n.value;return n.value=function(){for(var e=[],t=0;t<arguments.length;t++)e[t]=arguments[t];var n=e[0];return(n.scene===I.Monitor?ee:K).forEach((function(e){if(!n[e])throw"参数[".concat(e,"]为必填参数")})),r.apply(this,e)},n}],t,"getInstance",null),t}(R),fe=function(e){return pe.getInstance(e)};export{x as CTIErrorType,F as CTIEvent,M as CTIStatus,D as CallStatus,H as HskTerminatedCode,B as Logger,T as LoggerLevels,A as MonitorScene,E as SIPStatus,I as Scene,U as SdkErrorCode,L as SessionStatus,C as SocketStatus,fe as getInstance};