log.log.2024-12-13 32 KB

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  1. 2024-12-14 15:35:36,043 - AiBot.py[line:44] - INFO - 智能客服:botId: 10001,session:C1867835750926651392, uid: 18813026837, nodeId: 1.00, ASR: DTMF(1)DTMF
  2. 2024-12-14 15:35:36,050 - redis.py[line:54] - INFO - 获取缓存信息成功:uid:18813026837,session:C1867835750926651392
  3. 2024-12-14 15:35:36,051 - redis.py[line:56] - INFO - load cache: {'code': '1.00', 'times': 1, 'answer': [], 'robot_speech_status': None, 'robot_speech_interrupt': None, 'robot_speech': '欢迎致电“佳木斯龙江环保供水服务热线”。我们最新推出智能语音服务,说话就能查询业务, 抢先体验请按1, 传统服务请按2。', 'status': None}
  4. 2024-12-14 15:35:36,052 - AiBot.py[line:51] - INFO - 智能客服:uid:18813026837,sessionId:C1867835750926651392,code:1.00, cur_code:1.00
  5. 2024-12-14 15:35:36,052 - AiBot.py[line:54] - INFO - 智能客服:uid:18813026837,sessionId:C1867835750926651392,code:1.00,opt:[{'title': '1', 'asr': '1', 'isFaq': False, 'faqContent': ''}]
  6. 2024-12-14 15:35:36,054 - utils.py[line:117] - INFO - uid:18813026837:code from 1.00 to 1.10
  7. 2024-12-14 15:35:36,054 - redis.py[line:83] - INFO - save cache:uid:18813026837;sessionid:C1867835750926651392:code:1.10
  8. 2024-12-14 15:35:36,056 - request_utils.py[line:105] - INFO - 获取voice url成功:您可以说查水费、漏水报修、停水咨询、查户号、水表安装。 如需人工服务请说“转人工”,如需按键服务请按“1”。
  9. 2024-12-14 15:35:36,057 - utils.py[line:193] - INFO - voice_service ==> 0.00118s
  10. 2024-12-14 15:35:36,058 - utils.py[line:191] - INFO - botservice,session:C1867835750926651392,uid:18813026837,nodeid:1.00 ==> 0.014313s
  11. 2024-12-14 15:35:36,059 - mysql.py[line:39] - INFO - mysql连接成功
  12. 2024-12-14 15:35:36,059 - mysql.py[line:53] - INFO - sql:
  13. insert into botrecords (session,req_time,uid,bid,intent,contents,dialog) values ('C1867835750926651392','2024/12/14 15:35:36','18813026837','10001','1','{"data": [["欢迎致电“佳木斯龙江环保供水服务热线”。我们最新推出智能语音服务,说话就能查询业务, 抢先体验请按1, 传统服务请按2。", "1"], ["您可以说查水费、漏水报修、停水咨询、查户号、水表安装。 如需人工服务请说“转人工”,如需按键服务请按“1”。", ""]]}','{"code": "1.10", "times": 1, "answer": [{"code": "1.00", "question": "欢迎致电“佳木斯龙江环保供水服务热线”。我们最新推出智能语音服务,说话就能查询业务, 抢先体验请按1, 传统服务请按2。", "option": [{"title": "1", "asr": "1", "isFaq": false, "faqContent": ""}], "nodeName": "欢迎语"}], "robot_speech_status": 0, "robot_speech_interrupt": false, "robot_speech": "您可以说查水费、漏水报修、停水咨询、查户号、水表安装。 如需人工服务请说“转人工”,如需按键服务请按“1”。", "status": "normal"}') ON DUPLICATE KEY UPDATE req_time=values(req_time),uid=values(uid),bid=values(bid),intent=values(intent),contents=values(contents),dialog=values(dialog)
  14. 2024-12-14 15:35:36,258 - mysql.py[line:56] - INFO - 插入数据成功
  15. 2024-12-14 15:36:56,073 - AiBot.py[line:44] - INFO - 智能客服:botId: 10001,session:C1867836152090857472, uid: 1000, nodeId: start, ASR: start
  16. 2024-12-14 15:36:56,075 - redis.py[line:61] - INFO - 没有缓存信息:uid:1000,session:C1867836152090857472
  17. 2024-12-14 15:36:56,076 - AiBot.py[line:51] - INFO - 智能客服:uid:1000,sessionId:C1867836152090857472,code:start, cur_code:1.00
  18. 2024-12-14 15:36:56,077 - redis.py[line:83] - INFO - save cache:uid:1000;sessionid:C1867836152090857472:code:1.00
  19. 2024-12-14 15:36:56,080 - request_utils.py[line:105] - INFO - 获取voice url成功:欢迎致电“佳木斯龙江环保供水服务热线”。我们最新推出智能语音服务,说话就能查询业务, 抢先体验请按1, 传统服务请按2。
  20. 2024-12-14 15:36:56,080 - utils.py[line:193] - INFO - voice_service ==> 0.00102s
  21. 2024-12-14 15:36:56,081 - utils.py[line:191] - INFO - botservice,session:C1867836152090857472,uid:1000,nodeid:start ==> 0.00843s
  22. 2024-12-14 15:36:56,083 - mysql.py[line:39] - INFO - mysql连接成功
  23. 2024-12-14 15:36:56,086 - mysql.py[line:53] - INFO - sql:
  24. insert into botrecords (session,req_time,uid,bid,intent,contents,dialog) values ('C1867836152090857472','2024/12/14 15:36:56','1000','10001','','{"data": [["欢迎致电“佳木斯龙江环保供水服务热线”。我们最新推出智能语音服务,说话就能查询业务, 抢先体验请按1, 传统服务请按2。", ""]]}','{"code": "1.00", "times": 1, "answer": [], "robot_speech_status": null, "robot_speech_interrupt": null, "robot_speech": "欢迎致电“佳木斯龙江环保供水服务热线”。我们最新推出智能语音服务,说话就能查询业务, 抢先体验请按1, 传统服务请按2。", "status": null}') ON DUPLICATE KEY UPDATE req_time=values(req_time),uid=values(uid),bid=values(bid),intent=values(intent),contents=values(contents),dialog=values(dialog)
  25. 2024-12-14 15:36:56,246 - mysql.py[line:56] - INFO - 插入数据成功
  26. 2024-12-14 15:37:13,167 - AiBot.py[line:44] - INFO - 智能客服:botId: 10001,session:C1867836152090857472, uid: 1000, nodeId: 1.00, ASR: DTMF(1)DTMF
  27. 2024-12-14 15:37:13,168 - redis.py[line:54] - INFO - 获取缓存信息成功:uid:1000,session:C1867836152090857472
  28. 2024-12-14 15:37:13,168 - redis.py[line:56] - INFO - load cache: {'code': '1.00', 'times': 1, 'answer': [], 'robot_speech_status': None, 'robot_speech_interrupt': None, 'robot_speech': '欢迎致电“佳木斯龙江环保供水服务热线”。我们最新推出智能语音服务,说话就能查询业务, 抢先体验请按1, 传统服务请按2。', 'status': None}
  29. 2024-12-14 15:37:13,168 - AiBot.py[line:51] - INFO - 智能客服:uid:1000,sessionId:C1867836152090857472,code:1.00, cur_code:1.00
  30. 2024-12-14 15:37:13,169 - AiBot.py[line:54] - INFO - 智能客服:uid:1000,sessionId:C1867836152090857472,code:1.00,opt:[{'title': '1', 'asr': '1', 'isFaq': False, 'faqContent': ''}]
  31. 2024-12-14 15:37:13,169 - utils.py[line:117] - INFO - uid:1000:code from 1.00 to 1.10
  32. 2024-12-14 15:37:13,170 - redis.py[line:83] - INFO - save cache:uid:1000;sessionid:C1867836152090857472:code:1.10
  33. 2024-12-14 15:37:13,172 - request_utils.py[line:105] - INFO - 获取voice url成功:您可以说查水费、漏水报修、停水咨询、查户号、水表安装。 如需人工服务请说“转人工”,如需按键服务请按“1”。
  34. 2024-12-14 15:37:13,172 - utils.py[line:193] - INFO - voice_service ==> 0.000443s
  35. 2024-12-14 15:37:13,172 - utils.py[line:191] - INFO - botservice,session:C1867836152090857472,uid:1000,nodeid:1.00 ==> 0.005438s
  36. 2024-12-14 15:37:13,174 - mysql.py[line:39] - INFO - mysql连接成功
  37. 2024-12-14 15:37:13,174 - mysql.py[line:53] - INFO - sql:
  38. insert into botrecords (session,req_time,uid,bid,intent,contents,dialog) values ('C1867836152090857472','2024/12/14 15:37:13','1000','10001','1','{"data": [["欢迎致电“佳木斯龙江环保供水服务热线”。我们最新推出智能语音服务,说话就能查询业务, 抢先体验请按1, 传统服务请按2。", "1"], ["您可以说查水费、漏水报修、停水咨询、查户号、水表安装。 如需人工服务请说“转人工”,如需按键服务请按“1”。", ""]]}','{"code": "1.10", "times": 1, "answer": [{"code": "1.00", "question": "欢迎致电“佳木斯龙江环保供水服务热线”。我们最新推出智能语音服务,说话就能查询业务, 抢先体验请按1, 传统服务请按2。", "option": [{"title": "1", "asr": "1", "isFaq": false, "faqContent": ""}], "nodeName": "欢迎语"}], "robot_speech_status": 0, "robot_speech_interrupt": false, "robot_speech": "您可以说查水费、漏水报修、停水咨询、查户号、水表安装。 如需人工服务请说“转人工”,如需按键服务请按“1”。", "status": "normal"}') ON DUPLICATE KEY UPDATE req_time=values(req_time),uid=values(uid),bid=values(bid),intent=values(intent),contents=values(contents),dialog=values(dialog)
  39. 2024-12-14 15:37:13,338 - mysql.py[line:56] - INFO - 插入数据成功
  40. 2024-12-14 15:49:13,228 - AiBot.py[line:44] - INFO - 智能客服:botId: 10001,session:C1867839243565535232, uid: 1000, nodeId: start, ASR: start
  41. 2024-12-14 15:49:13,229 - redis.py[line:61] - INFO - 没有缓存信息:uid:1000,session:C1867839243565535232
  42. 2024-12-14 15:49:13,229 - AiBot.py[line:51] - INFO - 智能客服:uid:1000,sessionId:C1867839243565535232,code:start, cur_code:1.00
  43. 2024-12-14 15:49:13,229 - redis.py[line:83] - INFO - save cache:uid:1000;sessionid:C1867839243565535232:code:1.00
  44. 2024-12-14 15:49:13,230 - request_utils.py[line:105] - INFO - 获取voice url成功:欢迎致电“佳木斯龙江环保供水服务热线”。我们最新推出智能语音服务,说话就能查询业务, 抢先体验请按1, 传统服务请按2。
  45. 2024-12-14 15:49:13,230 - utils.py[line:193] - INFO - voice_service ==> 0.000403s
  46. 2024-12-14 15:49:13,230 - utils.py[line:191] - INFO - botservice,session:C1867839243565535232,uid:1000,nodeid:start ==> 0.001948s
  47. 2024-12-14 15:49:13,230 - mysql.py[line:39] - INFO - mysql连接成功
  48. 2024-12-14 15:49:13,231 - mysql.py[line:53] - INFO - sql:
  49. insert into botrecords (session,req_time,uid,bid,intent,contents,dialog) values ('C1867839243565535232','2024/12/14 15:49:13','1000','10001','','{"data": [["欢迎致电“佳木斯龙江环保供水服务热线”。我们最新推出智能语音服务,说话就能查询业务, 抢先体验请按1, 传统服务请按2。", ""]]}','{"code": "1.00", "times": 1, "answer": [], "robot_speech_status": null, "robot_speech_interrupt": null, "robot_speech": "欢迎致电“佳木斯龙江环保供水服务热线”。我们最新推出智能语音服务,说话就能查询业务, 抢先体验请按1, 传统服务请按2。", "status": null}') ON DUPLICATE KEY UPDATE req_time=values(req_time),uid=values(uid),bid=values(bid),intent=values(intent),contents=values(contents),dialog=values(dialog)
  50. 2024-12-14 15:49:13,308 - mysql.py[line:56] - INFO - 插入数据成功
  51. 2024-12-14 15:49:25,558 - AiBot.py[line:44] - INFO - 智能客服:botId: 10001,session:C1867839243565535232, uid: 1000, nodeId: 1.00, ASR: 智能查询业务,抢先体验921传统服务体。
  52. 2024-12-14 15:49:25,560 - redis.py[line:54] - INFO - 获取缓存信息成功:uid:1000,session:C1867839243565535232
  53. 2024-12-14 15:49:25,561 - redis.py[line:56] - INFO - load cache: {'code': '1.00', 'times': 1, 'answer': [], 'robot_speech_status': None, 'robot_speech_interrupt': None, 'robot_speech': '欢迎致电“佳木斯龙江环保供水服务热线”。我们最新推出智能语音服务,说话就能查询业务, 抢先体验请按1, 传统服务请按2。', 'status': None}
  54. 2024-12-14 15:49:25,561 - AiBot.py[line:51] - INFO - 智能客服:uid:1000,sessionId:C1867839243565535232,code:1.00, cur_code:1.00
  55. 2024-12-14 15:49:25,635 - request_utils.py[line:133] - INFO - intent service:{'ans': '本人到供水公司办理,需携带房本复印件、本人身份证复印件到供水公司办理, 待办需携带房本复印件、房主身份证复印件、代办人身份证复印件', 'doc_id': 5993, 'score': 0.8406572341918945, 'isFaq': True, 'recall': 'emb', 'class': 'FAQ', 'subclass': '供水报停', 'query': '智能查询业务,抢先体验921传统服务体', 'intent': 'FAQ', 'status': 3}
  56. 2024-12-14 15:49:25,635 - utils.py[line:193] - INFO - intent_service ==> 0.072998s
  57. 2024-12-14 15:49:25,635 - AiBot.py[line:54] - INFO - 智能客服:uid:1000,sessionId:C1867839243565535232,code:1.00,opt:[{'title': 'others', 'asr': '智能查询业务,抢先体验921传统服务体', 'isFaq': False, 'faqContent': ''}]
  58. 2024-12-14 15:49:25,636 - redis.py[line:83] - INFO - save cache:uid:1000;sessionid:C1867839243565535232:code:1.00
  59. 2024-12-14 15:49:25,637 - request_utils.py[line:105] - INFO - 获取voice url成功:欢迎致电“佳木斯龙江环保供水服务热线”。我们最新推出智能语音服务,说话就能查询业务, 抢先体验请按1, 传统服务请按2。
  60. 2024-12-14 15:49:25,637 - utils.py[line:193] - INFO - voice_service ==> 0.00061s
  61. 2024-12-14 15:49:25,638 - utils.py[line:191] - INFO - botservice,session:C1867839243565535232,uid:1000,nodeid:1.00 ==> 0.080166s
  62. 2024-12-14 15:49:25,638 - mysql.py[line:39] - INFO - mysql连接成功
  63. 2024-12-14 15:49:25,639 - mysql.py[line:53] - INFO - sql:
  64. insert into botrecords (session,req_time,uid,bid,intent,contents,dialog) values ('C1867839243565535232','2024/12/14 15:49:25','1000','10001','others','{"data": [["欢迎致电“佳木斯龙江环保供水服务热线”。我们最新推出智能语音服务,说话就能查询业务, 抢先体验请按1, 传统服务请按2。", "智能查询业务,抢先体验921传统服务体"], ["欢迎致电“佳木斯龙江环保供水服务热线”。我们最新推出智能语音服务,说话就能查询业务, 抢先体验请按1, 传统服务请按2。", ""]]}','{"code": "1.00", "times": 2, "answer": [{"code": "1.00", "question": "欢迎致电“佳木斯龙江环保供水服务热线”。我们最新推出智能语音服务,说话就能查询业务, 抢先体验请按1, 传统服务请按2。", "option": [{"title": "others", "asr": "智能查询业务,抢先体验921传统服务体", "isFaq": false, "faqContent": ""}], "nodeName": "欢迎语"}], "robot_speech_status": 0, "robot_speech_interrupt": false, "robot_speech": "欢迎致电“佳木斯龙江环保供水服务热线”。我们最新推出智能语音服务,说话就能查询业务, 抢先体验请按1, 传统服务请按2。", "status": "normal"}') ON DUPLICATE KEY UPDATE req_time=values(req_time),uid=values(uid),bid=values(bid),intent=values(intent),contents=values(contents),dialog=values(dialog)
  65. 2024-12-14 15:49:25,704 - mysql.py[line:56] - INFO - 插入数据成功
  66. 2024-12-14 15:49:36,174 - AiBot.py[line:44] - INFO - 智能客服:botId: 10001,session:C1867839275731652608, uid: 18813026837, nodeId: 1.00, ASR: 年前。
  67. 2024-12-14 15:49:36,174 - redis.py[line:54] - INFO - 获取缓存信息成功:uid:18813026837,session:C1867839275731652608
  68. 2024-12-14 15:49:36,174 - redis.py[line:56] - INFO - load cache: {'code': '1.00', 'times': 1, 'answer': [], 'robot_speech_status': None, 'robot_speech_interrupt': None, 'robot_speech': '欢迎致电“佳木斯龙江环保供水服务热线”。我们最新推出智能语音服务,说话就能查询业务, 抢先体验请按1, 传统服务请按2。', 'status': None}
  69. 2024-12-14 15:49:36,174 - AiBot.py[line:51] - INFO - 智能客服:uid:18813026837,sessionId:C1867839275731652608,code:1.00, cur_code:1.00
  70. 2024-12-14 15:49:36,193 - request_utils.py[line:133] - INFO - intent service:{'ans': '我家漏水了', 'doc_id': 2984, 'score': 0.8771823644638062, 'intent': '转人工', 'class': '报修', 'subclass': '漏水报修', 'isFaq': False, 'recall': 'emb', 'query': '年前', 'status': 2}
  71. 2024-12-14 15:49:36,194 - utils.py[line:193] - INFO - intent_service ==> 0.019569s
  72. 2024-12-14 15:49:36,194 - AiBot.py[line:54] - INFO - 智能客服:uid:18813026837,sessionId:C1867839275731652608,code:1.00,opt:[{'title': 'others', 'asr': '年前', 'isFaq': False, 'faqContent': ''}]
  73. 2024-12-14 15:49:36,194 - redis.py[line:83] - INFO - save cache:uid:18813026837;sessionid:C1867839275731652608:code:1.00
  74. 2024-12-14 15:49:36,195 - request_utils.py[line:105] - INFO - 获取voice url成功:欢迎致电“佳木斯龙江环保供水服务热线”。我们最新推出智能语音服务,说话就能查询业务, 抢先体验请按1, 传统服务请按2。
  75. 2024-12-14 15:49:36,195 - utils.py[line:193] - INFO - voice_service ==> 0.000286s
  76. 2024-12-14 15:49:36,195 - utils.py[line:191] - INFO - botservice,session:C1867839275731652608,uid:18813026837,nodeid:1.00 ==> 0.021781s
  77. 2024-12-14 15:49:36,196 - mysql.py[line:39] - INFO - mysql连接成功
  78. 2024-12-14 15:49:36,196 - mysql.py[line:53] - INFO - sql:
  79. insert into botrecords (session,req_time,uid,bid,intent,contents,dialog) values ('C1867839275731652608','2024/12/14 15:49:36','18813026837','10001','others','{"data": [["欢迎致电“佳木斯龙江环保供水服务热线”。我们最新推出智能语音服务,说话就能查询业务, 抢先体验请按1, 传统服务请按2。", "年前"], ["欢迎致电“佳木斯龙江环保供水服务热线”。我们最新推出智能语音服务,说话就能查询业务, 抢先体验请按1, 传统服务请按2。", ""]]}','{"code": "1.00", "times": 2, "answer": [{"code": "1.00", "question": "欢迎致电“佳木斯龙江环保供水服务热线”。我们最新推出智能语音服务,说话就能查询业务, 抢先体验请按1, 传统服务请按2。", "option": [{"title": "others", "asr": "年前", "isFaq": false, "faqContent": ""}], "nodeName": "欢迎语"}], "robot_speech_status": 0, "robot_speech_interrupt": false, "robot_speech": "欢迎致电“佳木斯龙江环保供水服务热线”。我们最新推出智能语音服务,说话就能查询业务, 抢先体验请按1, 传统服务请按2。", "status": "normal"}') ON DUPLICATE KEY UPDATE req_time=values(req_time),uid=values(uid),bid=values(bid),intent=values(intent),contents=values(contents),dialog=values(dialog)
  80. 2024-12-14 15:49:36,283 - mysql.py[line:56] - INFO - 插入数据成功
  81. 2024-12-14 15:50:06,145 - AiBot.py[line:44] - INFO - 智能客服:botId: 10001,session:C1867839411698405376, uid: 18813026837, nodeId: 1.00, ASR: DTMF(2)DTMF
  82. 2024-12-14 15:50:06,147 - redis.py[line:54] - INFO - 获取缓存信息成功:uid:18813026837,session:C1867839411698405376
  83. 2024-12-14 15:50:06,147 - redis.py[line:56] - INFO - load cache: {'code': '1.00', 'times': 1, 'answer': [], 'robot_speech_status': None, 'robot_speech_interrupt': None, 'robot_speech': '欢迎致电“佳木斯龙江环保供水服务热线”。我们最新推出智能语音服务,说话就能查询业务, 抢先体验请按1, 传统服务请按2。', 'status': None}
  84. 2024-12-14 15:50:06,148 - AiBot.py[line:51] - INFO - 智能客服:uid:18813026837,sessionId:C1867839411698405376,code:1.00, cur_code:1.00
  85. 2024-12-14 15:50:06,149 - AiBot.py[line:54] - INFO - 智能客服:uid:18813026837,sessionId:C1867839411698405376,code:1.00,opt:[{'title': '2', 'asr': '2', 'isFaq': False, 'faqContent': ''}]
  86. 2024-12-14 15:50:06,149 - utils.py[line:117] - INFO - uid:18813026837:code from 1.00 to 99.00
  87. 2024-12-14 15:50:06,150 - redis.py[line:83] - INFO - save cache:uid:18813026837;sessionid:C1867839411698405376:code:99.00
  88. 2024-12-14 15:50:06,153 - redis.py[line:74] - INFO - 删除缓存状态信息success
  89. 2024-12-14 15:50:06,154 - redis.py[line:83] - INFO - save cache:uid:18813026837;sessionid:C1867839411698405376:code:99.00
  90. 2024-12-14 15:50:06,156 - request_utils.py[line:105] - INFO - 获取voice url成功:正在为您转接人工服务,请稍后
  91. 2024-12-14 15:50:06,157 - mysql.py[line:39] - INFO - mysql连接成功
  92. 2024-12-14 15:50:06,158 - utils.py[line:193] - INFO - voice_service ==> 0.001615s
  93. 2024-12-14 15:50:06,160 - mysql.py[line:53] - INFO - sql:
  94. insert into botrecords (session,req_time,uid,bid,intent,contents,dialog) values ('C1867839411698405376','2024/12/14 15:50:06','18813026837','10001','不体验AI服务','{"data": [["欢迎致电“佳木斯龙江环保供水服务热线”。我们最新推出智能语音服务,说话就能查询业务, 抢先体验请按1, 传统服务请按2。", "2"], ["正在为您转接人工服务,请稍后", ""]]}','{"code": "99.00", "times": 1, "answer": [{"code": "1.00", "question": "欢迎致电“佳木斯龙江环保供水服务热线”。我们最新推出智能语音服务,说话就能查询业务, 抢先体验请按1, 传统服务请按2。", "option": [{"title": "2", "asr": "2", "isFaq": false, "faqContent": ""}], "nodeName": "欢迎语"}], "robot_speech_status": 0, "robot_speech_interrupt": false, "robot_speech": "正在为您转接人工服务,请稍后", "status": "transfer"}') ON DUPLICATE KEY UPDATE req_time=values(req_time),uid=values(uid),bid=values(bid),intent=values(intent),contents=values(contents),dialog=values(dialog)
  95. 2024-12-14 15:50:06,161 - utils.py[line:191] - INFO - botservice,session:C1867839411698405376,uid:18813026837,nodeid:1.00 ==> 0.015846s
  96. 2024-12-14 15:50:06,236 - mysql.py[line:56] - INFO - 插入数据成功
  97. 2024-12-14 15:51:25,240 - AiBot.py[line:44] - INFO - 智能客服:botId: 10001,session:C1867839735494479872, uid: 1000, nodeId: 1.00, ASR: 你们什么时候上班?
  98. 2024-12-14 15:51:25,241 - redis.py[line:54] - INFO - 获取缓存信息成功:uid:1000,session:C1867839735494479872
  99. 2024-12-14 15:51:25,242 - redis.py[line:56] - INFO - load cache: {'code': '1.00', 'times': 1, 'answer': [], 'robot_speech_status': None, 'robot_speech_interrupt': None, 'robot_speech': '欢迎致电“佳木斯龙江环保供水服务热线”。我们最新推出智能语音服务,说话就能查询业务, 抢先体验请按1, 传统服务请按2。', 'status': None}
  100. 2024-12-14 15:51:25,243 - AiBot.py[line:51] - INFO - 智能客服:uid:1000,sessionId:C1867839735494479872,code:1.00, cur_code:1.00
  101. 2024-12-14 15:51:25,305 - request_utils.py[line:133] - INFO - intent service:{'ans': '营业厅工作时间为,夏季,8:30至16:30,冬季,8:30至16:00,周六周日休息', 'doc_id': 7126, 'score': 0.9977169036865234, 'intent': 'FAQ', 'class': 'FAQ', 'subclass': '询问工作时间', 'isFaq': True, 'recall': 'emb', 'query': '你们什么时候上班', 'status': 2}
  102. 2024-12-14 15:51:25,306 - utils.py[line:193] - INFO - intent_service ==> 0.062523s
  103. 2024-12-14 15:51:25,306 - AiBot.py[line:54] - INFO - 智能客服:uid:1000,sessionId:C1867839735494479872,code:1.00,opt:[{'title': 'others', 'asr': '你们什么时候上班', 'isFaq': False, 'faqContent': ''}]
  104. 2024-12-14 15:51:25,307 - redis.py[line:83] - INFO - save cache:uid:1000;sessionid:C1867839735494479872:code:1.00
  105. 2024-12-14 15:51:25,308 - request_utils.py[line:105] - INFO - 获取voice url成功:欢迎致电“佳木斯龙江环保供水服务热线”。我们最新推出智能语音服务,说话就能查询业务, 抢先体验请按1, 传统服务请按2。
  106. 2024-12-14 15:51:25,309 - utils.py[line:193] - INFO - voice_service ==> 0.000895s
  107. 2024-12-14 15:51:25,309 - mysql.py[line:39] - INFO - mysql连接成功
  108. 2024-12-14 15:51:25,310 - utils.py[line:191] - INFO - botservice,session:C1867839735494479872,uid:1000,nodeid:1.00 ==> 0.069907s
  109. 2024-12-14 15:51:25,311 - mysql.py[line:53] - INFO - sql:
  110. insert into botrecords (session,req_time,uid,bid,intent,contents,dialog) values ('C1867839735494479872','2024/12/14 15:51:25','1000','10001','others','{"data": [["欢迎致电“佳木斯龙江环保供水服务热线”。我们最新推出智能语音服务,说话就能查询业务, 抢先体验请按1, 传统服务请按2。", "你们什么时候上班"], ["欢迎致电“佳木斯龙江环保供水服务热线”。我们最新推出智能语音服务,说话就能查询业务, 抢先体验请按1, 传统服务请按2。", ""]]}','{"code": "1.00", "times": 2, "answer": [{"code": "1.00", "question": "欢迎致电“佳木斯龙江环保供水服务热线”。我们最新推出智能语音服务,说话就能查询业务, 抢先体验请按1, 传统服务请按2。", "option": [{"title": "others", "asr": "你们什么时候上班", "isFaq": false, "faqContent": ""}], "nodeName": "欢迎语"}], "robot_speech_status": 0, "robot_speech_interrupt": false, "robot_speech": "欢迎致电“佳木斯龙江环保供水服务热线”。我们最新推出智能语音服务,说话就能查询业务, 抢先体验请按1, 传统服务请按2。", "status": "normal"}') ON DUPLICATE KEY UPDATE req_time=values(req_time),uid=values(uid),bid=values(bid),intent=values(intent),contents=values(contents),dialog=values(dialog)
  111. 2024-12-14 15:51:25,380 - mysql.py[line:56] - INFO - 插入数据成功
  112. 2024-12-14 16:17:02,036 - AiBot.py[line:44] - INFO - 智能客服:botId: 10001,session:C1867846243087159296, uid: 18813026837, nodeId: start, ASR: start
  113. 2024-12-14 16:17:02,037 - redis.py[line:61] - INFO - 没有缓存信息:uid:18813026837,session:C1867846243087159296
  114. 2024-12-14 16:17:02,037 - AiBot.py[line:51] - INFO - 智能客服:uid:18813026837,sessionId:C1867846243087159296,code:start, cur_code:1.00
  115. 2024-12-14 16:17:02,037 - redis.py[line:83] - INFO - save cache:uid:18813026837;sessionid:C1867846243087159296:code:1.00
  116. 2024-12-14 16:17:02,038 - request_utils.py[line:105] - INFO - 获取voice url成功:欢迎致电“佳木斯龙江环保供水服务热线”。我们最新推出智能语音服务,说话就能查询业务, 抢先体验请按1, 传统服务请按2。
  117. 2024-12-14 16:17:02,038 - utils.py[line:193] - INFO - voice_service ==> 0.000207s
  118. 2024-12-14 16:17:02,038 - utils.py[line:191] - INFO - botservice,session:C1867846243087159296,uid:18813026837,nodeid:start ==> 0.001758s
  119. 2024-12-14 16:17:02,039 - mysql.py[line:39] - INFO - mysql连接成功
  120. 2024-12-14 16:17:02,039 - mysql.py[line:53] - INFO - sql:
  121. insert into botrecords (session,req_time,uid,bid,intent,contents,dialog) values ('C1867846243087159296','2024/12/14 16:17:02','18813026837','10001','','{"data": [["欢迎致电“佳木斯龙江环保供水服务热线”。我们最新推出智能语音服务,说话就能查询业务, 抢先体验请按1, 传统服务请按2。", ""]]}','{"code": "1.00", "times": 1, "answer": [], "robot_speech_status": null, "robot_speech_interrupt": null, "robot_speech": "欢迎致电“佳木斯龙江环保供水服务热线”。我们最新推出智能语音服务,说话就能查询业务, 抢先体验请按1, 传统服务请按2。", "status": null}') ON DUPLICATE KEY UPDATE req_time=values(req_time),uid=values(uid),bid=values(bid),intent=values(intent),contents=values(contents),dialog=values(dialog)
  122. 2024-12-14 16:17:02,065 - mysql.py[line:56] - INFO - 插入数据成功
  123. 2024-12-14 16:17:27,256 - AiBot.py[line:44] - INFO - 智能客服:botId: 10001,session:C1867846348808785920, uid: 1000, nodeId: start, ASR: start
  124. 2024-12-14 16:17:27,257 - redis.py[line:61] - INFO - 没有缓存信息:uid:1000,session:C1867846348808785920
  125. 2024-12-14 16:17:27,257 - AiBot.py[line:51] - INFO - 智能客服:uid:1000,sessionId:C1867846348808785920,code:start, cur_code:1.00
  126. 2024-12-14 16:17:27,257 - redis.py[line:83] - INFO - save cache:uid:1000;sessionid:C1867846348808785920:code:1.00
  127. 2024-12-14 16:17:27,259 - request_utils.py[line:105] - INFO - 获取voice url成功:欢迎致电“佳木斯龙江环保供水服务热线”。我们最新推出智能语音服务,说话就能查询业务, 抢先体验请按1, 传统服务请按2。
  128. 2024-12-14 16:17:27,260 - mysql.py[line:39] - INFO - mysql连接成功
  129. 2024-12-14 16:17:27,260 - utils.py[line:193] - INFO - voice_service ==> 0.001238s
  130. 2024-12-14 16:17:27,260 - mysql.py[line:53] - INFO - sql:
  131. insert into botrecords (session,req_time,uid,bid,intent,contents,dialog) values ('C1867846348808785920','2024/12/14 16:17:27','1000','10001','','{"data": [["欢迎致电“佳木斯龙江环保供水服务热线”。我们最新推出智能语音服务,说话就能查询业务, 抢先体验请按1, 传统服务请按2。", ""]]}','{"code": "1.00", "times": 1, "answer": [], "robot_speech_status": null, "robot_speech_interrupt": null, "robot_speech": "欢迎致电“佳木斯龙江环保供水服务热线”。我们最新推出智能语音服务,说话就能查询业务, 抢先体验请按1, 传统服务请按2。", "status": null}') ON DUPLICATE KEY UPDATE req_time=values(req_time),uid=values(uid),bid=values(bid),intent=values(intent),contents=values(contents),dialog=values(dialog)
  132. 2024-12-14 16:17:27,261 - utils.py[line:191] - INFO - botservice,session:C1867846348808785920,uid:1000,nodeid:start ==> 0.004513s
  133. 2024-12-14 16:17:27,273 - mysql.py[line:56] - INFO - 插入数据成功
  134. 2024-12-14 16:17:55,782 - AiBot.py[line:44] - INFO - 智能客服:botId: 10001,session:C1867846468354838528, uid: 18813026837, nodeId: start, ASR: start
  135. 2024-12-14 16:17:55,783 - redis.py[line:61] - INFO - 没有缓存信息:uid:18813026837,session:C1867846468354838528
  136. 2024-12-14 16:17:55,783 - AiBot.py[line:51] - INFO - 智能客服:uid:18813026837,sessionId:C1867846468354838528,code:start, cur_code:1.00
  137. 2024-12-14 16:17:55,783 - redis.py[line:83] - INFO - save cache:uid:18813026837;sessionid:C1867846468354838528:code:1.00
  138. 2024-12-14 16:17:55,784 - request_utils.py[line:105] - INFO - 获取voice url成功:欢迎致电“佳木斯龙江环保供水服务热线”。我们最新推出智能语音服务,说话就能查询业务, 抢先体验请按1, 传统服务请按2。
  139. 2024-12-14 16:17:55,784 - utils.py[line:193] - INFO - voice_service ==> 0.000304s
  140. 2024-12-14 16:17:55,784 - utils.py[line:191] - INFO - botservice,session:C1867846468354838528,uid:18813026837,nodeid:start ==> 0.001848s
  141. 2024-12-14 16:17:55,785 - mysql.py[line:39] - INFO - mysql连接成功
  142. 2024-12-14 16:17:55,785 - mysql.py[line:53] - INFO - sql:
  143. insert into botrecords (session,req_time,uid,bid,intent,contents,dialog) values ('C1867846468354838528','2024/12/14 16:17:55','18813026837','10001','','{"data": [["欢迎致电“佳木斯龙江环保供水服务热线”。我们最新推出智能语音服务,说话就能查询业务, 抢先体验请按1, 传统服务请按2。", ""]]}','{"code": "1.00", "times": 1, "answer": [], "robot_speech_status": null, "robot_speech_interrupt": null, "robot_speech": "欢迎致电“佳木斯龙江环保供水服务热线”。我们最新推出智能语音服务,说话就能查询业务, 抢先体验请按1, 传统服务请按2。", "status": null}') ON DUPLICATE KEY UPDATE req_time=values(req_time),uid=values(uid),bid=values(bid),intent=values(intent),contents=values(contents),dialog=values(dialog)
  144. 2024-12-14 16:17:55,811 - mysql.py[line:56] - INFO - 插入数据成功
  145. 2024-12-14 16:18:55,565 - AiBot.py[line:44] - INFO - 智能客服:botId: 10001,session:C1867846719052582912, uid: 18813026837, nodeId: start, ASR: start
  146. 2024-12-14 16:18:55,565 - redis.py[line:61] - INFO - 没有缓存信息:uid:18813026837,session:C1867846719052582912
  147. 2024-12-14 16:18:55,565 - AiBot.py[line:51] - INFO - 智能客服:uid:18813026837,sessionId:C1867846719052582912,code:start, cur_code:1.00
  148. 2024-12-14 16:18:55,566 - redis.py[line:83] - INFO - save cache:uid:18813026837;sessionid:C1867846719052582912:code:1.00
  149. 2024-12-14 16:18:55,566 - request_utils.py[line:105] - INFO - 获取voice url成功:欢迎致电“佳木斯龙江环保供水服务热线”。我们最新推出智能语音服务,说话就能查询业务, 抢先体验请按1, 传统服务请按2。
  150. 2024-12-14 16:18:55,566 - utils.py[line:193] - INFO - voice_service ==> 0.000311s
  151. 2024-12-14 16:18:55,567 - utils.py[line:191] - INFO - botservice,session:C1867846719052582912,uid:18813026837,nodeid:start ==> 0.00174s
  152. 2024-12-14 16:18:55,567 - mysql.py[line:39] - INFO - mysql连接成功
  153. 2024-12-14 16:18:55,568 - mysql.py[line:53] - INFO - sql:
  154. insert into botrecords (session,req_time,uid,bid,intent,contents,dialog) values ('C1867846719052582912','2024/12/14 16:18:55','18813026837','10001','','{"data": [["欢迎致电“佳木斯龙江环保供水服务热线”。我们最新推出智能语音服务,说话就能查询业务, 抢先体验请按1, 传统服务请按2。", ""]]}','{"code": "1.00", "times": 1, "answer": [], "robot_speech_status": null, "robot_speech_interrupt": null, "robot_speech": "欢迎致电“佳木斯龙江环保供水服务热线”。我们最新推出智能语音服务,说话就能查询业务, 抢先体验请按1, 传统服务请按2。", "status": null}') ON DUPLICATE KEY UPDATE req_time=values(req_time),uid=values(uid),bid=values(bid),intent=values(intent),contents=values(contents),dialog=values(dialog)
  155. 2024-12-14 16:18:55,658 - mysql.py[line:56] - INFO - 插入数据成功