dm/ai-slibra-assistant/api/AiBot.py

#!/usr/bin/env python
# -*- coding: utf-8 -*-
"""
@Time    : 2024/10/18 10:04
@File    : AiBot.py
@Desc    : 
"""
import sys
sys.path.append("..")

from config import (
    get_logger,
    INTENT_ERROR,
    END,
    HANGUP,
    TRANSFER
)

from fastapi import FastAPI
import uvicorn
from interface import reqRobot, ChatResponse
from database import *
from scene import Dialog,Msg
from entity import Error
import traceback
from util import insert_log, timetic
from prometheus_fastapi_instrumentator import Instrumentator

import time


logger=get_logger("log")


app = FastAPI()

# 服务监控，qps，latent, cpu利用率
Instrumentator().instrument(app).expose(app)
from util.registry import AI_BOT_REQUEST_LATENCY, AI_BOT_REQUEST_COUNT


@app.post("/botservice")
@timetic
def botservice(reqbot:reqRobot):
    start_time = time.time()
    bid, uid, code, asr = reqbot.taskId, reqbot.userId, reqbot.nodeId, reqbot.asrText
    session_id, record_id = reqbot.sessionId, reqbot.recordId
    logger.info("智能客服：botId: {},session:{}, uid: {}, nodeId: {}, ASR: {}".format(bid, session_id, uid, code, asr))
    scene = get_status_cache(uid, bid, "status", session_id)
    #scene.case.code="1.00"
    if scene is None:
        scene = Dialog()
    try:
        cur_code = scene.get_current_code(bid)
        logger.info(f"智能客服:uid:{uid},sessionId:{session_id},code:{code}, cur_code:{cur_code}")
        if code == cur_code:
            option = scene.mapping_semantics(code, asr, bid, uid, session_id)
            logger.info(f"智能客服:uid:{uid},sessionId:{session_id},code:{code},opt:{option}")
            if not option:
                return ChatResponse(code=Error.error_intent.value, message=INTENT_ERROR).to_json_string()
            msg = scene.dialogue(Msg(code=code,
                                         option=option,
                                         asr=asr,
                                         session=session_id,
                                         record=record_id,
                                         ),bid, uid,session_id)
            if msg.code == END:
                with_status_cache(uid, bid, 'result', session_id, scene)
                del_cache(uid, bid, 'status', session_id)
                insert_log(bid, uid, session_id, scene)
                return ChatResponse(code=200, message="success").to_json_string()
            else:
                with_status_cache(uid, bid, 'status', session_id, scene)
                insert_log(bid, uid, session_id, scene)
                if msg.action in [HANGUP, TRANSFER]:
                    del_cache(uid, bid, 'status', session_id)
                    with_status_cache(uid, bid, 'result', session_id, scene)
                return ChatResponse().from_msg(msg).to_json_string()
        else:
            msg = scene.get_current_content(bid, uid)
            if code == "start" or code is None:
                scene.case.code = cur_code
            with_status_cache(uid, bid, 'status', session_id, scene)
            insert_log(bid, uid, session_id, scene)
            return ChatResponse().from_msg(msg).to_json_string()
    except Exception as e:
        logger.error(e)
        #del_cache(uid, bid, 'status', session_id)
        return ChatResponse(code=Error.error.value, message="internal error").to_json_string()
    finally:
        latency = (time.time() - start_time)
        print(f"Latency for {bid}: {latency}")  # 日志记录
        AI_BOT_REQUEST_COUNT.inc()
        AI_BOT_REQUEST_LATENCY.labels(bid=bid).observe(latency)


if __name__ == '__main__':
    uvicorn.run("AiBot:app", host='0.0.0.0', port=40072,workers=4)