2024-12-21 14:26:04,723 - AiBot.py[line:44] - INFO - 智能客服：botId: 10001,session:C1870354969509629952, uid: 1000, nodeId: 1.00, ASR: 传统风险。
2024-12-21 14:26:04,739 - redis.py[line:54] - INFO - 获取缓存信息成功:uid:1000,session:C1870354969509629952
2024-12-21 14:26:04,739 - redis.py[line:56] - INFO - load cache: {'code': '1.00', 'times': 1, 'answer': [], 'robot_speech_status': None, 'robot_speech_interrupt': None, 'robot_speech': '欢迎致电“佳木斯龙江环保供水服务热线”。我们最新推出智能语音服务，说话就能查询业务， 抢先体验请按1， 传统服务请按2。', 'status': None}
2024-12-21 14:26:04,740 - AiBot.py[line:51] - INFO - 智能客服:uid:1000,sessionId:C1870354969509629952,code:1.00, cur_code:1.00
2024-12-21 14:26:04,801 - request_utils.py[line:133] - INFO - intent service:{'ans': '我要投诉', 'doc_id': 5516, 'score': 0.661922037601471, 'isFaq': False, 'recall': 'emb', 'class': '投诉建议', 'subclass': '投诉建议', 'query': '传统风险', 'intent': 'others', 'status': 4}
2024-12-21 14:26:04,801 - utils.py[line:193] - INFO - intent_service ==> 0.060398s
2024-12-21 14:26:04,802 - AiBot.py[line:54] - INFO - 智能客服:uid:1000,sessionId:C1870354969509629952,code:1.00,opt:[{'title': 'others', 'asr': '传统风险', 'isFaq': False, 'faqContent': ''}]
2024-12-21 14:26:04,802 - redis.py[line:83] - INFO - save cache：uid:1000;sessionid:C1870354969509629952:code:1.00
2024-12-21 14:26:04,803 - request_utils.py[line:105] - INFO - 获取voice url成功:欢迎致电“佳木斯龙江环保供水服务热线”。我们最新推出智能语音服务，说话就能查询业务， 抢先体验请按1， 传统服务请按2。
2024-12-21 14:26:04,804 - utils.py[line:193] - INFO - voice_service ==> 0.000486s
2024-12-21 14:26:04,804 - utils.py[line:191] - INFO - botservice,session:C1870354969509629952,uid:1000,nodeid:1.00 ==> 0.081773s
2024-12-21 14:26:04,805 - mysql.py[line:39] - INFO - mysql连接成功
2024-12-21 14:26:04,827 - mysql.py[line:53] - INFO - sql:
        insert into botrecords (session,req_time,uid,bid,intent,contents,dialog) values ('C1870354969509629952','2024/12/21 14:26:04','1000','10001','others','{"data": [["欢迎致电“佳木斯龙江环保供水服务热线”。我们最新推出智能语音服务，说话就能查询业务， 抢先体验请按1， 传统服务请按2。", "传统风险"], ["欢迎致电“佳木斯龙江环保供水服务热线”。我们最新推出智能语音服务，说话就能查询业务， 抢先体验请按1， 传统服务请按2。", ""]]}','{"code": "1.00", "times": 2, "answer": [{"code": "1.00", "question": "欢迎致电“佳木斯龙江环保供水服务热线”。我们最新推出智能语音服务，说话就能查询业务， 抢先体验请按1， 传统服务请按2。", "option": [{"title": "others", "asr": "传统风险", "isFaq": false, "faqContent": ""}], "nodeName": "欢迎语"}], "robot_speech_status": 0, "robot_speech_interrupt": false, "robot_speech": "欢迎致电“佳木斯龙江环保供水服务热线”。我们最新推出智能语音服务，说话就能查询业务， 抢先体验请按1， 传统服务请按2。", "status": "normal"}') ON DUPLICATE KEY UPDATE req_time=values(req_time),uid=values(uid),bid=values(bid),intent=values(intent),contents=values(contents),dialog=values(dialog)
        
2024-12-21 14:26:05,438 - mysql.py[line:56] - INFO - 插入数据成功
2024-12-21 14:46:13,851 - AiBot.py[line:44] - INFO - 智能客服：botId: 10001,session:C1870360107045490688, uid: 1000, nodeId: start, ASR: start
2024-12-21 14:46:13,852 - redis.py[line:61] - INFO - 没有缓存信息:uid:1000,session:C1870360107045490688
2024-12-21 14:46:13,852 - AiBot.py[line:51] - INFO - 智能客服:uid:1000,sessionId:C1870360107045490688,code:start, cur_code:1.00
2024-12-21 14:46:13,852 - redis.py[line:83] - INFO - save cache：uid:1000;sessionid:C1870360107045490688:code:1.00
2024-12-21 14:46:13,853 - request_utils.py[line:105] - INFO - 获取voice url成功:欢迎致电“佳木斯龙江环保供水服务热线”。我们最新推出智能语音服务，说话就能查询业务， 抢先体验请按1， 传统服务请按2。
2024-12-21 14:46:13,853 - utils.py[line:193] - INFO - voice_service ==> 0.000381s
2024-12-21 14:46:13,853 - mysql.py[line:39] - INFO - mysql连接成功
2024-12-21 14:46:13,854 - utils.py[line:191] - INFO - botservice,session:C1870360107045490688,uid:1000,nodeid:start ==> 0.002348s
2024-12-21 14:46:13,854 - mysql.py[line:53] - INFO - sql:
        insert into botrecords (session,req_time,uid,bid,intent,contents,dialog) values ('C1870360107045490688','2024/12/21 14:46:13','1000','10001','','{"data": [["欢迎致电“佳木斯龙江环保供水服务热线”。我们最新推出智能语音服务，说话就能查询业务， 抢先体验请按1， 传统服务请按2。", ""]]}','{"code": "1.00", "times": 1, "answer": [], "robot_speech_status": null, "robot_speech_interrupt": null, "robot_speech": "欢迎致电“佳木斯龙江环保供水服务热线”。我们最新推出智能语音服务，说话就能查询业务， 抢先体验请按1， 传统服务请按2。", "status": null}') ON DUPLICATE KEY UPDATE req_time=values(req_time),uid=values(uid),bid=values(bid),intent=values(intent),contents=values(contents),dialog=values(dialog)
        
2024-12-21 14:46:13,933 - mysql.py[line:56] - INFO - 插入数据成功
2024-12-21 15:17:52,031 - AiBot.py[line:44] - INFO - 智能客服：botId: 10001,session:C1870368062285418496, uid: 13241676588, nodeId: start, ASR: start
2024-12-21 15:17:52,032 - redis.py[line:61] - INFO - 没有缓存信息:uid:13241676588,session:C1870368062285418496
2024-12-21 15:17:52,032 - AiBot.py[line:51] - INFO - 智能客服:uid:13241676588,sessionId:C1870368062285418496,code:start, cur_code:1.00
2024-12-21 15:17:52,032 - redis.py[line:83] - INFO - save cache：uid:13241676588;sessionid:C1870368062285418496:code:1.00
2024-12-21 15:17:52,032 - request_utils.py[line:105] - INFO - 获取voice url成功:欢迎致电“佳木斯龙江环保供水服务热线”。我们最新推出智能语音服务，说话就能查询业务， 抢先体验请按1， 传统服务请按2。
2024-12-21 15:17:52,033 - utils.py[line:193] - INFO - voice_service ==> 0.000288s
2024-12-21 15:17:52,033 - utils.py[line:191] - INFO - botservice,session:C1870368062285418496,uid:13241676588,nodeid:start ==> 0.00163s
2024-12-21 15:17:52,033 - mysql.py[line:39] - INFO - mysql连接成功
2024-12-21 15:17:52,034 - mysql.py[line:53] - INFO - sql:
        insert into botrecords (session,req_time,uid,bid,intent,contents,dialog) values ('C1870368062285418496','2024/12/21 15:17:52','13241676588','10001','','{"data": [["欢迎致电“佳木斯龙江环保供水服务热线”。我们最新推出智能语音服务，说话就能查询业务， 抢先体验请按1， 传统服务请按2。", ""]]}','{"code": "1.00", "times": 1, "answer": [], "robot_speech_status": null, "robot_speech_interrupt": null, "robot_speech": "欢迎致电“佳木斯龙江环保供水服务热线”。我们最新推出智能语音服务，说话就能查询业务， 抢先体验请按1， 传统服务请按2。", "status": null}') ON DUPLICATE KEY UPDATE req_time=values(req_time),uid=values(uid),bid=values(bid),intent=values(intent),contents=values(contents),dialog=values(dialog)
        
2024-12-21 15:17:52,166 - mysql.py[line:56] - INFO - 插入数据成功
2024-12-21 15:49:48,781 - AiBot.py[line:44] - INFO - 智能客服：botId: 10001,session:C1870376107639967744, uid: 18813026837, nodeId: start, ASR: start
2024-12-21 15:49:48,782 - redis.py[line:61] - INFO - 没有缓存信息:uid:18813026837,session:C1870376107639967744
2024-12-21 15:49:48,782 - AiBot.py[line:51] - INFO - 智能客服:uid:18813026837,sessionId:C1870376107639967744,code:start, cur_code:1.00
2024-12-21 15:49:48,783 - redis.py[line:83] - INFO - save cache：uid:18813026837;sessionid:C1870376107639967744:code:1.00
2024-12-21 15:49:48,784 - request_utils.py[line:105] - INFO - 获取voice url成功:欢迎致电“佳木斯龙江环保供水服务热线”。我们最新推出智能语音服务，说话就能查询业务， 抢先体验请按1， 传统服务请按2。
2024-12-21 15:49:48,785 - mysql.py[line:39] - INFO - mysql连接成功
2024-12-21 15:49:48,785 - utils.py[line:193] - INFO - voice_service ==> 0.001547s
2024-12-21 15:49:48,786 - mysql.py[line:53] - INFO - sql:
        insert into botrecords (session,req_time,uid,bid,intent,contents,dialog) values ('C1870376107639967744','2024/12/21 15:49:48','18813026837','10001','','{"data": [["欢迎致电“佳木斯龙江环保供水服务热线”。我们最新推出智能语音服务，说话就能查询业务， 抢先体验请按1， 传统服务请按2。", ""]]}','{"code": "1.00", "times": 1, "answer": [], "robot_speech_status": null, "robot_speech_interrupt": null, "robot_speech": "欢迎致电“佳木斯龙江环保供水服务热线”。我们最新推出智能语音服务，说话就能查询业务， 抢先体验请按1， 传统服务请按2。", "status": null}') ON DUPLICATE KEY UPDATE req_time=values(req_time),uid=values(uid),bid=values(bid),intent=values(intent),contents=values(contents),dialog=values(dialog)
        
2024-12-21 15:49:48,787 - utils.py[line:191] - INFO - botservice,session:C1870376107639967744,uid:18813026837,nodeid:start ==> 0.005811s
2024-12-21 15:49:49,130 - mysql.py[line:56] - INFO - 插入数据成功
2024-12-21 15:52:44,871 - AiBot.py[line:44] - INFO - 智能客服：botId: 10001,session:C1870376846139461632, uid: 18813026837, nodeId: start, ASR: start
2024-12-21 15:52:44,872 - redis.py[line:61] - INFO - 没有缓存信息:uid:18813026837,session:C1870376846139461632
2024-12-21 15:52:44,873 - AiBot.py[line:51] - INFO - 智能客服:uid:18813026837,sessionId:C1870376846139461632,code:start, cur_code:1.00
2024-12-21 15:52:44,873 - redis.py[line:83] - INFO - save cache：uid:18813026837;sessionid:C1870376846139461632:code:1.00
2024-12-21 15:52:44,874 - request_utils.py[line:105] - INFO - 获取voice url成功:欢迎致电“佳木斯龙江环保供水服务热线”。我们最新推出智能语音服务，说话就能查询业务， 抢先体验请按1， 传统服务请按2。
2024-12-21 15:52:44,874 - utils.py[line:193] - INFO - voice_service ==> 0.000711s
2024-12-21 15:52:44,875 - mysql.py[line:39] - INFO - mysql连接成功
2024-12-21 15:52:44,875 - utils.py[line:191] - INFO - botservice,session:C1870376846139461632,uid:18813026837,nodeid:start ==> 0.004079s
2024-12-21 15:52:44,876 - mysql.py[line:53] - INFO - sql:
        insert into botrecords (session,req_time,uid,bid,intent,contents,dialog) values ('C1870376846139461632','2024/12/21 15:52:44','18813026837','10001','','{"data": [["欢迎致电“佳木斯龙江环保供水服务热线”。我们最新推出智能语音服务，说话就能查询业务， 抢先体验请按1， 传统服务请按2。", ""]]}','{"code": "1.00", "times": 1, "answer": [], "robot_speech_status": null, "robot_speech_interrupt": null, "robot_speech": "欢迎致电“佳木斯龙江环保供水服务热线”。我们最新推出智能语音服务，说话就能查询业务， 抢先体验请按1， 传统服务请按2。", "status": null}') ON DUPLICATE KEY UPDATE req_time=values(req_time),uid=values(uid),bid=values(bid),intent=values(intent),contents=values(contents),dialog=values(dialog)
        
2024-12-21 15:52:45,062 - mysql.py[line:56] - INFO - 插入数据成功
2024-12-21 22:12:04,203 - AiBot.py[line:44] - INFO - 智能客服：botId: 10001,session:C1870472302953631744, uid: 13241676588, nodeId: start, ASR: start
2024-12-21 22:12:04,204 - redis.py[line:61] - INFO - 没有缓存信息:uid:13241676588,session:C1870472302953631744
2024-12-21 22:12:04,204 - AiBot.py[line:51] - INFO - 智能客服:uid:13241676588,sessionId:C1870472302953631744,code:start, cur_code:1.00
2024-12-21 22:12:04,205 - redis.py[line:83] - INFO - save cache：uid:13241676588;sessionid:C1870472302953631744:code:1.00
2024-12-21 22:12:04,206 - request_utils.py[line:105] - INFO - 获取voice url成功:欢迎致电“佳木斯龙江环保供水服务热线”。我们最新推出智能语音服务，说话就能查询业务， 抢先体验请按1， 传统服务请按2。
2024-12-21 22:12:04,206 - utils.py[line:193] - INFO - voice_service ==> 0.000548s
2024-12-21 22:12:04,207 - utils.py[line:191] - INFO - botservice,session:C1870472302953631744,uid:13241676588,nodeid:start ==> 0.003138s
2024-12-21 22:12:04,208 - mysql.py[line:39] - INFO - mysql连接成功
2024-12-21 22:12:04,209 - mysql.py[line:53] - INFO - sql:
        insert into botrecords (session,req_time,uid,bid,intent,contents,dialog) values ('C1870472302953631744','2024/12/21 22:12:04','13241676588','10001','','{"data": [["欢迎致电“佳木斯龙江环保供水服务热线”。我们最新推出智能语音服务，说话就能查询业务， 抢先体验请按1， 传统服务请按2。", ""]]}','{"code": "1.00", "times": 1, "answer": [], "robot_speech_status": null, "robot_speech_interrupt": null, "robot_speech": "欢迎致电“佳木斯龙江环保供水服务热线”。我们最新推出智能语音服务，说话就能查询业务， 抢先体验请按1， 传统服务请按2。", "status": null}') ON DUPLICATE KEY UPDATE req_time=values(req_time),uid=values(uid),bid=values(bid),intent=values(intent),contents=values(contents),dialog=values(dialog)
        
2024-12-21 22:12:04,267 - mysql.py[line:56] - INFO - 插入数据成功
2024-12-21 22:12:18,048 - AiBot.py[line:44] - INFO - 智能客服：botId: 10001,session:C1870472302953631744, uid: 13241676588, nodeId: 1.00, ASR: DTMF(1)DTMF
2024-12-21 22:12:18,048 - redis.py[line:54] - INFO - 获取缓存信息成功:uid:13241676588,session:C1870472302953631744
2024-12-21 22:12:18,049 - redis.py[line:56] - INFO - load cache: {'code': '1.00', 'times': 1, 'answer': [], 'robot_speech_status': None, 'robot_speech_interrupt': None, 'robot_speech': '欢迎致电“佳木斯龙江环保供水服务热线”。我们最新推出智能语音服务，说话就能查询业务， 抢先体验请按1， 传统服务请按2。', 'status': None}
2024-12-21 22:12:18,049 - AiBot.py[line:51] - INFO - 智能客服:uid:13241676588,sessionId:C1870472302953631744,code:1.00, cur_code:1.00
2024-12-21 22:12:18,049 - AiBot.py[line:54] - INFO - 智能客服:uid:13241676588,sessionId:C1870472302953631744,code:1.00,opt:[{'title': '1', 'asr': '1', 'isFaq': False, 'faqContent': ''}]
2024-12-21 22:12:18,049 - utils.py[line:117] - INFO - uid:13241676588:code from 1.00 to  1.10
2024-12-21 22:12:18,049 - redis.py[line:83] - INFO - save cache：uid:13241676588;sessionid:C1870472302953631744:code:1.10
2024-12-21 22:12:18,050 - request_utils.py[line:105] - INFO - 获取voice url成功:您可以说查水费、漏水报修、停水咨询、查户号、水表安装。 如需人工服务请说“转人工”，如需按键服务请按“1”。
2024-12-21 22:12:18,051 - utils.py[line:193] - INFO - voice_service ==> 0.00069s
2024-12-21 22:12:18,051 - mysql.py[line:39] - INFO - mysql连接成功
2024-12-21 22:12:18,051 - utils.py[line:191] - INFO - botservice,session:C1870472302953631744,uid:13241676588,nodeid:1.00 ==> 0.00327s
2024-12-21 22:12:18,052 - mysql.py[line:53] - INFO - sql:
        insert into botrecords (session,req_time,uid,bid,intent,contents,dialog) values ('C1870472302953631744','2024/12/21 22:12:18','13241676588','10001','1','{"data": [["欢迎致电“佳木斯龙江环保供水服务热线”。我们最新推出智能语音服务，说话就能查询业务， 抢先体验请按1， 传统服务请按2。", "1"], ["您可以说查水费、漏水报修、停水咨询、查户号、水表安装。 如需人工服务请说“转人工”，如需按键服务请按“1”。", ""]]}','{"code": "1.10", "times": 1, "answer": [{"code": "1.00", "question": "欢迎致电“佳木斯龙江环保供水服务热线”。我们最新推出智能语音服务，说话就能查询业务， 抢先体验请按1， 传统服务请按2。", "option": [{"title": "1", "asr": "1", "isFaq": false, "faqContent": ""}], "nodeName": "欢迎语"}], "robot_speech_status": 0, "robot_speech_interrupt": false, "robot_speech": "您可以说查水费、漏水报修、停水咨询、查户号、水表安装。 如需人工服务请说“转人工”，如需按键服务请按“1”。", "status": "normal"}') ON DUPLICATE KEY UPDATE req_time=values(req_time),uid=values(uid),bid=values(bid),intent=values(intent),contents=values(contents),dialog=values(dialog)
        
2024-12-21 22:12:18,127 - mysql.py[line:56] - INFO - 插入数据成功
2024-12-21 22:12:31,760 - AiBot.py[line:44] - INFO - 智能客服：botId: 10001,session:C1870472302953631744, uid: 13241676588, nodeId: 1.10, ASR: DTMF(1)DTMF
2024-12-21 22:12:31,760 - redis.py[line:54] - INFO - 获取缓存信息成功:uid:13241676588,session:C1870472302953631744
2024-12-21 22:12:31,760 - redis.py[line:56] - INFO - load cache: {'code': '1.10', 'times': 1, 'answer': [{'code': '1.00', 'question': '欢迎致电“佳木斯龙江环保供水服务热线”。我们最新推出智能语音服务，说话就能查询业务， 抢先体验请按1， 传统服务请按2。', 'option': [{'title': '1', 'asr': '1', 'isFaq': False, 'faqContent': ''}], 'nodeName': '欢迎语'}], 'robot_speech_status': 0, 'robot_speech_interrupt': False, 'robot_speech': '您可以说查水费、漏水报修、停水咨询、查户号、水表安装。 如需人工服务请说“转人工”，如需按键服务请按“1”。', 'status': 'normal'}
2024-12-21 22:12:31,760 - AiBot.py[line:51] - INFO - 智能客服:uid:13241676588,sessionId:C1870472302953631744,code:1.10, cur_code:1.10
2024-12-21 22:12:31,760 - AiBot.py[line:54] - INFO - 智能客服:uid:13241676588,sessionId:C1870472302953631744,code:1.10,opt:[{'title': '1', 'asr': '1', 'isFaq': False, 'faqContent': ''}]
2024-12-21 22:12:31,760 - utils.py[line:117] - INFO - uid:13241676588:code from 1.10 to  1.20
2024-12-21 22:12:31,761 - redis.py[line:83] - INFO - save cache：uid:13241676588;sessionid:C1870472302953631744:code:1.20
2024-12-21 22:12:31,761 - request_utils.py[line:105] - INFO - 获取voice url成功:停水咨询请按“1”，漏水报修请按“2”，户号查询请按“3”，水费查询请按“4”，水价咨询请按“5”，水质、水压报修请按“6”，投诉、建议请按“7”，人工服务请按“0” ，重新播报请按井号键。
2024-12-21 22:12:31,761 - utils.py[line:193] - INFO - voice_service ==> 0.000272s
2024-12-21 22:12:31,761 - utils.py[line:191] - INFO - botservice,session:C1870472302953631744,uid:13241676588,nodeid:1.10 ==> 0.001959s
2024-12-21 22:12:31,762 - mysql.py[line:39] - INFO - mysql连接成功
2024-12-21 22:12:31,762 - mysql.py[line:53] - INFO - sql:
        insert into botrecords (session,req_time,uid,bid,intent,contents,dialog) values ('C1870472302953631744','2024/12/21 22:12:31','13241676588','10001','1','{"data": [["欢迎致电“佳木斯龙江环保供水服务热线”。我们最新推出智能语音服务，说话就能查询业务， 抢先体验请按1， 传统服务请按2。", "1"], ["您可以说查水费、漏水报修、停水咨询、查户号、水表安装。 如需人工服务请说“转人工”，如需按键服务请按“1”。", "1"], ["停水咨询请按“1”，漏水报修请按“2”，户号查询请按“3”，水费查询请按“4”，水价咨询请按“5”，水质、水压报修请按“6”，投诉、建议请按“7”，人工服务请按“0” ，重新播报请按井号键。", ""]]}','{"code": "1.20", "times": 1, "answer": [{"code": "1.00", "question": "欢迎致电“佳木斯龙江环保供水服务热线”。我们最新推出智能语音服务，说话就能查询业务， 抢先体验请按1， 传统服务请按2。", "option": [{"title": "1", "asr": "1", "isFaq": false, "faqContent": ""}], "nodeName": "欢迎语"}, {"code": "1.10", "question": "您可以说查水费、漏水报修、停水咨询、查户号、水表安装。 如需人工服务请说“转人工”，如需按键服务请按“1”。", "option": [{"title": "1", "asr": "1", "isFaq": false, "faqContent": ""}], "nodeName": "欢迎语"}], "robot_speech_status": 0, "robot_speech_interrupt": false, "robot_speech": "停水咨询请按“1”，漏水报修请按“2”，户号查询请按“3”，水费查询请按“4”，水价咨询请按“5”，水质、水压报修请按“6”，投诉、建议请按“7”，人工服务请按“0” ，重新播报请按井号键。", "status": "normal"}') ON DUPLICATE KEY UPDATE req_time=values(req_time),uid=values(uid),bid=values(bid),intent=values(intent),contents=values(contents),dialog=values(dialog)
        
2024-12-21 22:12:32,021 - mysql.py[line:56] - INFO - 插入数据成功