通话概况统计逻辑调整 机器人处理量和人工处理量查询逻辑 额外增加已接听状态

slibra-system/src/main/resources/mapper/business/TCallRecordMapper.xml

@@ -426,10 +426,10 @@ PUBLIC "-//mybatis.org//DTD Mapper 3.0//EN"
                     AND service_category = 0
                 </when>
                 <when test="5 == type">
-                    AND service_category = 1
+                    AND service_category = 1 AND status = 1
                 </when>
                 <when test="6 == type">
-                    AND (service_category = 2 or service_category = 0)
+                    AND (service_category = 2 or service_category = 0) AND status = 1
                 </when>
             </choose>
         </if>