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@@ -195,13 +195,13 @@ class AgentEventService:
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self.logger.info('bot_event_channel, event_name=%s, call_id=%s, device_id=%s, is_agent=%s, agent_num=%s, hangup_dir=%s, hangup_count=%s, answer_count=%s', event_name, call_id, device_id, is_agent, agent_num, call_info.hangup_dir, call_info.hangup_count, call_info.answer_count)
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agent = self.data_handle_server.get_agent(saas_id, agent_num)
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if not agent:
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- # self.logger.warn("bot event service channel agent is null %s %s %s %s %s", saas_id, event_name, caller, called,
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- # json.dumps(event.serialize('json')))
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+ self.logger.warn("bot event service channel agent is null %s %s %s %s %s %s", saas_id, event_name, call_id, caller, called,
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+ json.dumps(event.serialize('json')))
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return
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agent_monitor = self.data_handle_server.get_agent_monitor(saas_id, agent_num)
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if not agent_monitor:
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- # self.logger.warn("bot event service channel agentMonitor is null %s %s %s %s %s", saas_id, event_name, caller,
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- # called, json.dumps(event.serialize('json')))
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+ self.logger.warn("bot event service channel agentMonitor is null %s %s %s %s %s %s", saas_id, event_name, call_id, caller,
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+ called, json.dumps(event.serialize('json')))
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return
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# 信道发起事件，触发完成发起（或桥）&& 坐席侧
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Davidliu