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@@ -170,20 +170,16 @@ class AgentEventService:
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called = (device_info.caller if is_agent else device_info.called) if device_info else None
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human_service_id = '00000000000000000'
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- self.logger.info('bot_event_channel, event_name=%s, call_id=%s, is_agent=%s, agent_num=%s', event_name, call_id, is_agent, agent_num)
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+ if CHANNEL_ANSWER == event_name:
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+ self.logger.info('bot_event_channel, event_name=%s, call_id=%s, is_agent=%s, agent_num=%s, call_info=%s', event_name, call_id, is_agent, agent_num, call_info)
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+
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agent = self.data_handle_server.get_agent(saas_id, agent_num)
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if not agent:
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# self.logger.warn("bot event service channel agent is null %s %s %s %s %s", saas_id, event_name, caller, called,
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# json.dumps(event.serialize('json')))
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- self.logger.info('bot_event_channel, agent is null, return event_name=%s, call_id=%s, is_agent=%s, agent_num=%s', event_name,
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- call_id, is_agent, agent_num)
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return
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agent_monitor = self.data_handle_server.get_agent_monitor(saas_id, agent_num)
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if not agent_monitor:
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- self.logger.info(
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- 'bot_event_channel, agent monitor is null, return event_name=%s, call_id=%s, is_agent=%s, agent_num=%s',
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- event_name,
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- call_id, is_agent, agent_num)
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# self.logger.warn("bot event service channel agentMonitor is null %s %s %s %s %s", saas_id, event_name, caller,
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# called, json.dumps(event.serialize('json')))
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return
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DavidLiu