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@@ -96,7 +96,7 @@ class AgentEventService:
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# 信道发起事件,触发完成发起(或桥)&& 坐席侧
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if CHANNEL_ORIGINATE == event_name and is_agent:
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- self.push_handler.push_on_agent_work_report(saas_id, flow_id, agent_num, call_id, AgentScene.MANUAL, WorkStatus.AGENT_RINGING,phone=caller)
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+ self.push_handler.push_on_agent_work_report(saas_id, flow_id, agent_num, call_id, AgentScene.MANUAL, WorkStatus.AGENT_RINGING,phone=call_info.caller)
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# 进度事件,外呼时对方提醒。或者入呼时提醒 && 坐席侧
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if CHANNEL_PROGRESS == event_name and is_agent:
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@@ -188,7 +188,7 @@ class AgentEventService:
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# 信道发起事件,触发完成发起(或桥)&& 坐席侧
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if CHANNEL_ORIGINATE == event_name and is_agent:
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self.push_handler.push_on_call_ring(saas_id, flow_id, agent_num, AgentScene.ROBOT, call_id, ServiceDirect.ROBOT_CALL.service_direct, called, caller, human_service_id)
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- self.push_handler.push_on_agent_work_report(saas_id, flow_id, agent_num, call_id, AgentScene.ROBOT, WorkStatus.AGENT_RINGING,phone=caller)
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+ self.push_handler.push_on_agent_work_report(saas_id, flow_id, agent_num, call_id, AgentScene.ROBOT, WorkStatus.AGENT_RINGING,phone=call_info.caller)
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if CHANNEL_ANSWER == event_name:
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