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@@ -93,6 +93,7 @@ class AgentEventService:
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start_time = time.time()
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try:
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+ self.logger.info('agent_event_channel, event_name=%s, call_id=%s, event_time=%s, agent_num=%s, device_id=%s, is_agent=%s, hangup_dir=%s, hangup_count=%s, answer_count=%s', event_name, call_id, event_time, agent_num, device_id, is_agent, call_info.hangup_dir, call_info.hangup_count, call_info.answer_count)
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agent = self.data_handle_server.get_agent(saas_id, agent_num)
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if not agent:
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self.logger.warn("agent_event_channel:return, agent is null %s %s %s %s %s", saas_id, event_name, event_time, caller, called)
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@@ -198,6 +199,7 @@ class AgentEventService:
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start_time = time.time()
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try:
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+ self.logger.info('bot_event_channel, event_name=%s, call_id=%s, device_id=%s, event_time=%s, is_agent=%s, agent_num=%s, hangup_dir=%s, hangup_count=%s, answer_count=%s', event_name, call_id, device_id, event_time, is_agent, agent_num, call_info.hangup_dir, call_info.hangup_count, call_info.answer_count)
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agent = self.data_handle_server.get_agent(saas_id, agent_num)
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if not agent:
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self.logger.warn("bot_event_channel:return, agent is null %s %s %s %s %s %s", saas_id, event_name, event_time, call_id, caller, called)
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