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@@ -170,7 +170,6 @@ class AgentEventService:
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called = (device_info.caller if is_agent else device_info.called) if device_info else None
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human_service_id = '00000000000000000'
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- self.logger.info('bot_event_channel, event_name=%s, call_id=%s, is_agent=%s', event_name, call_id, is_agent)
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agent = self.data_handle_server.get_agent(saas_id, agent_num)
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if not agent:
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# self.logger.warn("bot event service channel agent is null %s %s %s %s %s", saas_id, event_name, caller, called,
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@@ -184,6 +183,7 @@ class AgentEventService:
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# 信道发起事件，触发完成发起（或桥）&& 坐席侧
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if CHANNEL_ORIGINATE == event_name and is_agent:
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+ self.logger.info('bot_event_channel, event_name=%s, call_id=%s, is_agent=%s, agent_num=%s', event_name, call_id, is_agent, agent_num)
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self.push_handler.push_on_call_ring(saas_id, flow_id, agent_num, AgentScene.ROBOT, call_id, ServiceDirect.ROBOT_CALL.service_direct, called, caller, human_service_id)
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self.push_handler.push_on_agent_work_report(saas_id, flow_id, agent_num, call_id, AgentScene.ROBOT, WorkStatus.AGENT_RINGING)
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DavidLiu