debug

src/core/callcenter/acd.py

@@ -45,23 +45,23 @@ class AcdService:
         if not agent_number:
             # 如果没有空闲坐席，播放等待音
             text = "AcdService transferToAgent agentNumber is empty serviceId:%s,called:%s,callId:%s"%(service_id, call_info.called, call_info.call_id)
-            print(text, flush=True)
+            # print(text, flush=True)
             self.logger.info(text)
             self.add_acd_queue(call_info, service_id)
         else:
             # 有空闲坐席，直接转接
             text = "AcdService transferToAgent agentNumber not empty %s, serviceId:%s,called:%s,callId:%s"%(agent_number, service_id, call_info.called, call_info.call_id)
-            print(text, flush=True)
+            # print(text, flush=True)
             self.logger.info(text)
             self.call_service.transfer(call_info, agent_number, service_id)
         self.cache.add_call_info(call_info)
 
     def try_transfer_agent(self):
-        print("AcdService tryTransferAgent start", len(self.holdsQueue), flush=True)
-        self.logger.info("AcdService tryTransferAgent start")
+        # print("AcdService tryTransferAgent start", len(self.holdsQueue), flush=True)
+        # self.logger.info("AcdService tryTransferAgent start")
         all_task = []
         for k, v in self.holdsQueue.items():
-            print("AcdService tryTransferAgent start, queue.k:%s, queue.v:%s"% (k, v.qsize()), flush=True)
+            # print("AcdService tryTransferAgent start, queue.k:%s, queue.v:%s"% (k, v.qsize()), flush=True)
             self.logger.info("AcdService tryTransferAgent start, queue.k:%s, queue.v:%s", k, v.qsize())
             if v.qsize() <= 0:
                 self.holdsQueue.pop(k, None)
@@ -82,19 +82,19 @@ class AcdService:
             call_id = call_info_queue.get_nowait()
             call_info = self.cache.get_call_info(call_id)
             if not call_info or not call_info.device_list:
-                print("AcdService tryTransferAgent callInfoCache is null ", call_id)
+                # print("AcdService tryTransferAgent callInfoCache is null ", call_id)
                 self.logger.info("AcdService tryTransferAgent callInfoCache is null %s", call_id)
                 continue
             agent_number = self.agent_service.assign(AgentActionRequest(saas_id=saasId, service_id=task_service_id))
             if not agent_number:
                 text = "AcdService tryTransferAgent agentNumber is Empty %s %s"% (call_id, json.dumps(call_info.device_list))
-                print(text, flush=True)
+                # print(text, flush=True)
                 self.logger.info(text)
                 tmp_arr.append(call_id)
                 continue
 
             text = "AcdService tryTransferAgent agentNumber not Empty %s, serviceId:%s, called:%s, callId:%s"%(agent_number, task_service_id, call_info.called, call_id)
-            print(text, flush=True)
+            # print(text, flush=True)
             self.logger.info(text)
             self.call_service.transfer(call_info, agent_number, task_service_id)
 

src/core/voip/bot.py

@@ -379,7 +379,7 @@ class MyCall(pj.Call):
             # self.audio_media.stopTransmit()
             self.aud_media = None
 
-        self.asr.close()
+        # self.asr.close()
         # 远程挂机之后要将分机号回收
         self.agent.hangup(self.user_part)
         # self.agent.release(self.user_part)