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self.logger.info('bot_event_channel, event_name=%s, call_id=%s, is_agent=%s, agent_num=%s, call_info=%s', event_name, call_id, is_agent, agent_num, call_info)
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self.logger.info('bot_event_channel, event_name=%s, call_id=%s, is_agent=%s, agent_num=%s, call_info=%s', event_name, call_id, is_agent, agent_num, call_info)
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agent = self.data_handle_server.get_agent(saas_id, agent_num)
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agent = self.data_handle_server.get_agent(saas_id, agent_num)
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