DavidLiu il y a 4 mois
Parent
commit
b9babcc11b
1 fichiers modifiés avec 5 ajouts et 5 suppressions
  1. 5 5
      src/core/callcenter/agent.py

+ 5 - 5
src/core/callcenter/agent.py

@@ -112,7 +112,7 @@ class AgentEventService:
             self.logger.info('agent_event_channel, event_name=%s, call_id=%s, device_id=%s, is_agent=%s', event_name, call_id, device_id, is_agent)
             if call_id:
                 if self.cache.get_call_is_end(call_id):
-                    self.logger.warn("event service channel call is end {} {} {} {} {} {}", saas_id, event_name, caller, called, call_id, json.dumps(event.serialize('json')))
+                    # self.logger.warn("event service channel call is end {} {} {} {} {} {}", saas_id, event_name, caller, called, call_id, json.dumps(event.serialize('json')))
                     return
 
             self.agent_state_service.busy(saas_id, agent.agent_num, agent.phone_num)
@@ -171,13 +171,13 @@ class AgentEventService:
 
         agent = self.data_handle_server.get_agent(saas_id, agent_num)
         if not agent:
-            self.logger.warn("bot event service channel agent is null %s %s %s %s %s", saas_id, event_name, caller, called,
-                             json.dumps(event.serialize('json')))
+            # self.logger.warn("bot event service channel agent is null %s %s %s %s %s", saas_id, event_name, caller, called,
+            #                  json.dumps(event.serialize('json')))
             return
         agent_monitor = self.data_handle_server.get_agent_monitor(saas_id, agent_num)
         if not agent_monitor:
-            self.logger.warn("bot event service channel agentMonitor is null %s %s %s %s %s", saas_id, event_name, caller,
-                             called, json.dumps(event.serialize('json')))
+            # self.logger.warn("bot event service channel agentMonitor is null %s %s %s %s %s", saas_id, event_name, caller,
+            #                  called, json.dumps(event.serialize('json')))
             return
 
         # 信道发起事件,触发完成发起(或桥)&& 坐席侧