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@@ -553,10 +553,18 @@ class AgentStateService:
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if len(idle_agents) <= 0:
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return choose_phone_num
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choose_phone_num = self._choose_max_idle_time(idle_agents)
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+ self.handle_assign_time(saas_id, service_id, choose_phone_num)
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return choose_phone_num
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def handle_assign_time(self, saas_id, service_id, choose_phone_num):
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key = self._key(saas_id, service_id)
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+ cache_agent_map = self.get_cache_agent_map(saas_id, service_id)
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+ if cache_agent_map and choose_phone_num in cache_agent_map:
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+ state_data = cache_agent_map[choose_phone_num]
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+ state_data.assign_time = datetime.utcnow().timestamp() * 1000
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+ self.redis_handler.redis.hset(key, choose_phone_num, state_data.to_json_string())
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+ self.redis_handler.redis.expire(key, self._get_expire_time())
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+ # self.update_report_state(saas_id, service_id)
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def idle_agents(self, saas_id, service_id):
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