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@@ -175,7 +175,7 @@ class ChannelHangupHandler(EslEventHandler):
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# status = 0 if answer_count <= 0 else 1
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if len(records) == 0:
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self.logger.warning("没有录音文件，直接更新记录: call_id=%s, sip_status=%s, hangup_cause=%s, agent_name=%s", call_id, sip_status, hangup_cause,agent_name)
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- self.dataHandleServer.update_record(call_id, time_end=datetime.now(), sip_status=sip_status, sip_hangup_cause=hangup_cause,user_id=agent.user_id, user_name=agent.agent_name)
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+ self.dataHandleServer.update_record(call_id, time_end=datetime.now(), sip_status=sip_status, sip_hangup_cause=hangup_cause,user_id=agent.user_id if agent else None, user_name=agent.agent_name if agent else None)
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return
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merge_record = self.merge_audio_files(records) if len(records) > 1 else records[0]
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# try:
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@@ -185,7 +185,7 @@ class ChannelHangupHandler(EslEventHandler):
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# except Exception as chmod_error:
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# self.logger.error("设置文件权限失败: %s, error: %s", merge_record, str(chmod_error))
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- self.dataHandleServer.update_record(call_id, time_end=datetime.now(), url=merge_record, sip_status=sip_status, sip_hangup_cause=hangup_cause,user_id=agent.user_id, user_name=agent.agent_name)
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+ self.dataHandleServer.update_record(call_id, time_end=datetime.now(), url=merge_record, sip_status=sip_status, sip_hangup_cause=hangup_cause,user_id=agent.user_id if agent else None, user_name=agent.agent_name if agent else None)
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self.logger.info("更新录音记录完成: call_id=%s", call_id)
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except Exception as e:
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self.logger.error("更新录音记录失败: call_id=%s, error=%s", call_id, str(e))
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