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@@ -207,7 +207,7 @@ class AgentEventService:
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if CHANNEL_ANSWER == event_name:
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self.agent_state_service.busy(saas_id, agent.agent_num, agent.phone_num)
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- self.data_handle_server.update_record(call_id, status=1)
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+ self.data_handle_server.update_record(call_id, status=1, user_id=agent.user_id,user_name=agent.agent_name)
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if is_agent:
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self.agent_monitor_service.update_calling(agent_monitor)
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self.push_handler.push_on_agent_work_report(saas_id, flow_id, agent_num, call_id, AgentScene.ROBOT, WorkStatus.AGENT_ANSWER_INCOMING, "座席接通呼入电话! internal")
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