fix: 迁入去掉置闲

src/core/callcenter/agent.py

@@ -65,9 +65,9 @@ class AgentOperService:
            self.agent_actionlog_service.insert_check_state(agent_monitor, AgentCheck.IN, AgentLogState.CHECKIN)
            self.agent_state_service.checkin(agent.saas_id, agent.out_id, agent.phone_num)
 
-           if req.scene == AgentScene.MANUAL.code:
-               # 如果是手动外呼增加置闲
-               self._handle_idle(req.scene, agent)
+           # if req.scene == AgentScene.MANUAL.code:
+           #     # 如果是手动外呼增加置闲
+           #     self._handle_idle(req.scene, agent)
            return self._push_event_for_checkin(agent, agent_monitor, phone, req.scene)
        except Exception as e:
            self.logger.error(traceback.format_exc())

src/core/voip/bot.py

@@ -221,7 +221,7 @@ class MyCall(pj.Call):
                 # print(f"开始计时: {self.play_start_time}")
             elapsed_time = int(current_time - self.play_start_time)
             # print(f"当前时间: {current_time}, 已过时间: {elapsed_time}, 最大等待时间: {wait_time}")
-            if elapsed_time >= wait_time:
+            if elapsed_time > wait_time:
                 # self.user_asr_text_queue.put("ASR408error")
                 self.chat('ASR408error')
         except ValueError as e:
@@ -245,7 +245,9 @@ class MyCall(pj.Call):
             player_id = murmur3_32(self.cur_player_file)
             return self.player_complete_dict.get(player_id)
     def onDtmfDigit(self, prm):
-        # if not self.txtLock:   # 判断是否播放完成 否则不记录用户说的内容
+        # 判断是否播放完成 否则不记录用户说的内容
+        if not self.is_play_complete():
+            return
         digit = prm.digit
         self.reset_wait_time()
         # 假设为超长类型按键 把用户输入的按键进行拼接 如果为# 则把用户输入所有按键放入队列并发送文本机器人
@@ -317,7 +319,9 @@ class MyCall(pj.Call):
         self.player.startTransmit(self.aud_med)
 
     def on_receiver_asr_result(self, message, *args):
-        # if not self.txtLock:   # 判断是否播放完成 否则不记录用户说的内容
+        # 判断是否播放完成 否则不记录用户说的内容
+        if not self.is_play_complete():
+            return
         message = json.loads(message)
         if message["header"]["status"] == 20000000:
             if message["header"]["name"] == "SentenceEnd":
@@ -360,7 +364,7 @@ class MyCall(pj.Call):
 
 class ToTextBotAgent:
     def __init__(self, user_asr_text, call_agent):
-        if not user_asr_text:
+        if not user_asr_text or (call_agent.action and call_agent.action.action_code != 'normal'):
             print("ASR文本为空，终止执行。")
             return
         self.call_agent = call_agent