fix:bug

src/core/callcenter/esl/client.py

@@ -200,6 +200,7 @@ class InboundClient:
                              device_id, HOLD_MUSIC_PATH)
 
     def make_call_new(self, context: MakeCallContext):
+        self.logger.info("拨打测试context:%s", context.__dict__)
         called = context.get_called()
         params = {'gateway': context.route_gateway_name, 'called': called, 'realm': context.get_realm()}
 
@@ -213,6 +214,7 @@ class InboundClient:
         else:
             profile = self.expression(profile2, params)
             builder.append(f"{profile}{PARK}")
+            self.logger.info("拨打测试builder:%s", builder.__dict__)
         cmd = "".join(builder)
         self.logger.info(cmd)
         self.con.bgapi(ORIGINATE, cmd)

src/core/callcenter/esl/handler/channel_answer_handler.py

@@ -51,6 +51,12 @@ class ChannelAnswerHandler(EslEventHandler):
             call_info.answer_time = EslEventUtil.getEventDateTimestamp(event)
             self.dataHandleServer.update_record(call_id, {"status": 1})
 
+            if device_info.device_type == DeviceType.AGENT.code:  # 如果是坐席接听 变更坐席状态
+                self.logger.info('坐席接听')
+                self.push_handler.push_on_agent_work_report(call_info.saas_id, call_info.cti_flow_id,call_info.agent_key, call_info.call_id, AgentScene.ROBOT,
+                                                            WorkStatus.AGENT_ANSWER_INCOMING)
+                self.dataHandleServer.update_agent_monitor_service_state(call_info.agent_key, AgentServiceState.CALLING.code)
+
         if NextType.NEXT_CALL_OTHER.code == next_command.next_type:
             self.call_other(call_info, device_info)
         elif NextType.NEXT_CALL_BRIDGE.code == next_command.next_type:
@@ -63,10 +69,7 @@ class ChannelAnswerHandler(EslEventHandler):
             self.logger.warn("can not match command :%s, callId :%s", next_command.next_type, call_id)
         self.cache.add_call_info(call_info)
 
-        if device_info.device_type == DeviceType.AGENT.code:  # 如果是坐席接听 变更坐席状态
-            self.logger.info('坐席接听')
-            self.push_handler.push_on_agent_work_report(call_info.saas_id, call_info.cti_flow_id, call_info.agent_key, call_info.call_id, AgentScene.ROBOT, WorkStatus.AGENT_ANSWER_INCOMING)
-            self.dataHandleServer.update_agent_monitor_service_state(call_info.agent_key, AgentServiceState.CALLING.code)
+
     def call_other(self, call: CallInfo, device: DeviceInfo):
         call_id = call.call_id
         device_id = device.device_id