add hangup_dir

src/core/callcenter/enumeration.py

@@ -417,7 +417,8 @@ class HangupDir(Enum):
 
     HOST_HANGUP = (1, "主叫挂断")
     CUSTOMER_HANGUP = (2, "被叫挂断")
-    ROBOT_HANGUP = (3, "平台挂机")
+    PLATFORM_HANGUP = (3, "平台挂机")
+    ROBOT_HANGUP = (4, "机器人挂机")
 
     def __init__(self, code=None, description=None):
         self.code = code

src/core/callcenter/esl/client.py

@@ -287,6 +287,8 @@ class InboundClient:
                 self.send_args(device_id, SET, arg, con=_con)
                 e = _con.sendMSG(msg)
                 # e = _con.api(UUID_KILL, device_id)
+                # 更新通话记录
+                self.dataHandleServer.update_record(call_id, hangup_dir=HangupDir.PLATFORM_HANGUP.code)
                 self.logger.info("hangup_call挂机 hangup call: %s, device: %s, arg: %s, res:%s" % (call_id, device_id, arg, e))
                 # self.logger.info("hangup_call挂机 hangup call: %s, device: %s, arg: %s, res:%s" % (call_id, device_id, arg, e.serialize('json')))
         except:

src/core/voip/bot.py

@@ -18,6 +18,7 @@ from apscheduler.schedulers.background import BackgroundScheduler
 
 from src.core.callcenter import registry
 from src.core.callcenter.cache import Cache
+from src.core.callcenter.enumeration import HangupDir
 from src.core.datasource import SIP_SERVER, SERVE_HOST
 from src.core.voip.constant import *
 
@@ -379,6 +380,8 @@ class MyCall(pj.Call):
         if action_code == 'hang':  # 挂断
             self.agent.hangup(self.user_part)
             self.end_statistics()
+            # 更新通话记录
+            self.agent.dataHandleServer.update_record(self.session_id, hangup_dir=HangupDir.ROBOT_HANGUP.code)
         elif action_code == 'transfer':  # 转人工
             self.agent.transfer(user_part=self.user_part, call_id=self.session_id, device_id=self.device_id)
             self.end_statistics()